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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 66730 Views
  • 186 replies
  • 57 kudos

Nest Aware cancelation

Can you please cancel and refund the $150 charge made to my credit card on 4.19.25. I cancelled this thru the home app last year yet I am still being charged for this.

Nattles by Community Member
  • 183 Views
  • 1 replies
  • 0 kudos

Nest Aware Subscription unlinked from my account

I noticed that my recording history didn't load properly for the last couple of weeks and months. I noticed today that this was because my nest aware subscription that I pay for annually was somehow unlinked from my nest account. I basically paid for...

Cancelled Nest Camera Subscription but 1 remains Active

I already cancelled my Nest Aware Google subscription for 3 Nest cameras. But I can see from the Nest Aware app that there is one camera that is still showing as Active. It happened for the last 3 years that I got double charged (one every March and ...

ig_nest by Community Member
  • 234 Views
  • 1 replies
  • 0 kudos

Free trial???

So I just signed up for the free 30 day trial of Nest Aware, and the setup skipped the option to enable extended video history. When I went to enable it manually, it said I needed a subscription, and to choose my payment option. "No big deal" I thoug...

Kookacola by Community Member
  • 219 Views
  • 1 replies
  • 0 kudos

Cannot Cancel Nest Aware Subscription

I, like many other users, am unable to cancel my legacy Nest Aware subscription from either my Google Account/Subscriptions or Nest's Self-Help Portal.I cannot even get in contact with Nest directly as their only channels for Support are Facebook & X...

LCrandall by Community Member
  • 311 Views
  • 2 replies
  • 0 kudos

Nest Account Snafu

I migrated my Nest (1st Gen) account to Google several months ago and I have 3 problems: (1) I can't access my Nest/Google account except from my iPhone. The error message on my non-Apple laptop says I am not the owner of the account. (2) The Google ...

Delete a account

I need to delete a account to add a new one

DEB1124 by Community Member
  • 201 Views
  • 1 replies
  • 0 kudos