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Nest Aware
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Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 66505 Views
  • 186 replies
  • 57 kudos

Getting message to migrate to nest aware fails partway through

I have seen messages to migrate my current service to Nest Aware (I’ve been on a nest subscription plan for a few years). Every time I have tried, it errors and assuming I haven’t been migrated. The message has said I will lose connectivity if I don’...

Tabster by Community Member
  • 53 Views
  • 0 replies
  • 0 kudos

Refund for Subscription

I got rid of my cameras and I just realized I was billed on the last CC statement for the entire year in advance. I would like a pro-rated refund for cancelling not continue to use a service I don’t have. They make it very hard to find where to call ...

Unable to contact support

I'm unable to contact Nest Support using the callback option on the webpage. I've tried for a couple of days and just get a message when I request a callback telling me to "please try again later". Is there a solution to this problem?

Retty by Community Member
  • 133 Views
  • 4 replies
  • 2 kudos

One time refund

I ordered a yearly subscription of Nestor wear. Before that, I had selected the eight dollar a month Subscription. Both subscriptions were taken out of my account. I was wondering to get a credit for the one month eight dollar charge please

CCRIB by Community Member
  • 137 Views
  • 2 replies
  • 0 kudos

Renew subscription

I have Nest camera and I used to be able to see 10 days worth of footage. I no longer see that in every day it races I don’t understand what happened at my subscription expired can you please help me so I can get that back

Nest Aware Subscription issues

I’m receiving emails from Google Nest saying that my subscription is about to end as of 5/25/2025. My account states that’s it’s not even due till late June 2025?