cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5174 Views
  • 0 replies
  • 6 kudos

2 Wire System Apartment

Just moved into an apartment and wanting to instal my Nest thermostat and after removing current thermostat it only has 2 wires connected to it. P/P1 and N/P2. Will my nest thermostat not work?

chrisw123 by Community Member
  • 25 Views
  • 0 replies
  • 0 kudos

Not cooling and states cool stage 2

I would prefer discussing this with someone over the phone in the sake of time and accuracy. Is there a phone number to a live person? It is 81 degrees inside. I have the thermostat set at 74. It has not dropped at all but did increase by 2 degrees. ...

userbones by Community Member
  • 185 Views
  • 9 replies
  • 1 kudos

WiFi connection error Nest.com/w5

I keep getting WiFi connection error nest.com/w5. I have completed all trouble shooting as advised including restarting both Router and thermostat itself without success. I see this is a common issue for many. Any advice to getting this fixed? I have...

JK1968 by Community Member
  • 69 Views
  • 2 replies
  • 0 kudos

Resolved! Disable eco mode or smash nest thermostats with a hammer?

I’m sick and tired of coming home from a hot day of work to an 85 degree house thanks to “eco mode”. I’ve combed through 50 posts about this and google results and every one of them says to simply go into the google nest app and turn it off. The prob...

ijasond by Community Member
  • 358 Views
  • 10 replies
  • 0 kudos

System not comparable with google nest

I just got my best in the mail today and was so excited, however when I went to install it, it tells me my system is incompatible. I was wondering if anyone could tell me why and if there is anything I can do to make it compatible?My current thermost...

Jolie617 by Community Member
  • 95 Views
  • 1 replies
  • 0 kudos

Which model do I have?

It has worked well for years. I was gone and had a workman in. Now it says. 'The thermostat needs to recharge and is turning off.' I start with 'What model do I have?' From the back I can tell it is low voltage. The front is blue and the characters F...