cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4452 Views
  • 0 replies
  • 5 kudos

Nest is not turning on heating

For a few weeks the Nest won’t turn the heating on. Hot water is working fine. Initially when I manually turned the dial off to black and on to orange it would fire up the boiler but now that’s stopped and I can’t hear the boiler clicking on or off a...

Ailsa_d by Community Member
  • 43 Views
  • 3 replies
  • 0 kudos

Heater only blows cold air

I only get cold air regardless of what the temp is set to. I only have a simple furnace. Three wires white, red, green. We purchased the connector added it as well as the C wire.

Nest thermostat phone app malfunctioning

We have been gone several weeks from home. Now home, my Nest app on my iPhone shows one zone heating on (orange), but wall Nest stat indicates not heating. Temperatures on this zone, and the other zones are all accurate. Schedules all seem to be work...

DFL by Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

Delay message

When I try to turn my nest on manually it will show me a message saying - delayed for 2.55 hours. Why is it doing this?

PaulaMB by Community Member
  • 38 Views
  • 1 replies
  • 0 kudos

No hot water

Recently we have been getting up to no hot water. When we go into the app and check the schedule the hot water is showing off and there is a leaf. According to the manual this means that we have recently adjusted the temperature to energy saving temp...

BigG2 by Community Member
  • 109 Views
  • 6 replies
  • 0 kudos

Hot water not coming on as per schedule

Hi, For the past few days my Nest refuses to turn the hot water on as per the schedule. On the Nest device as well as on the phone I can see the screen go orange showing hot water is on but the boiler isn't firing up. The same is true for Boost, phon...

Stanley47 by Community Member
  • 69 Views
  • 1 replies
  • 0 kudos

Furnace not turning on

I’ve tried restarting my phone, turning the heat off and back on in the app, and turning off the furnace breaker, but my furnace is not turning on.

Rclark50 by Community Member
  • 57 Views
  • 1 replies
  • 0 kudos

Heat link issue

Hi, my Nest is displaying fault code H72. i have followed trouble shooting but my Heat link box has no power so i can’t override and therefore have to heating. How do i arrange getting a Heat link replacement? i need heating and hot water ASAP!

Jen231084 by Community Member
  • 47 Views
  • 1 replies
  • 0 kudos