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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4438 Views
  • 0 replies
  • 5 kudos

Wiring connections

I only want to use it for AC, I thought I connected it correctly but the unit only shows heat. Not AC

Pg6 by Community Member
  • 22 Views
  • 0 replies
  • 0 kudos

Will a Nest C Wire Adapter fix my compatibility issue

I did the compatibility checker before installing my thermostat and it said that it may be compatible and may need the C-Wire Adapter. However, now that I have the thermostat installed the Google app says it’s not compatible. End of story. I can’t do...

NEHolmes by Community Member
  • 28 Views
  • 1 replies
  • 0 kudos

Nest hermostat Installation

I'm trying to wire the 3rd generation nest learning thermostat. My system has two blue common wires both are in the same spot labled B, two white wires labled GL and W, two red wires labeled R and Y and two green wires labled GH. The other green one ...

Nest isn't compatable

I used the wiring compatibility guide before I purchased my Nest Thermostat. I clicked all the wires I have in my current thermostat and Google said the Nest Thermostat would be fine.Today I tried to install it. First of all the box, the instructions...

GRB2980 by Community Member
  • 78 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat never turns off

Hi all,I purchased a Google nest thermostat and connected it to our new tankless water heater. As soon as I mount it on the wall, the heat turns on-regardless if the thermostat is set to a low temp. Or completely off.There is no schedules or hold set...

Shia by Community Member
  • 82 Views
  • 0 replies
  • 0 kudos

Nest thermostat not seeing c wire after power failure

After power failure we lost our c wire being “found” from the nest thermostat. this has happened in the past and we found if we remove the batteries for half hour and replace it fixes itself. this time, not so much. We have factory reset the thermost...

Dave-s by Community Member
  • 33 Views
  • 0 replies
  • 0 kudos

Thermostat battery going low when using AC

So like others my thermostat battery will get weak and it will lose wifi. But ONLY when using AC. Never in the winter. I purchased a power connector then saw that my system has no labeled wires or circuit board. Does anyone have any advice? I also no...

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Jonshouse by Community Member
  • 40 Views
  • 0 replies
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Google Nest Learning Thermostat rebooting

My thermostat keeps rebooting itself randomly, no issues or errors are displayed on its screen, application works well, it just keeps rebooting itself from time to time, like every 5-10mins. Perhaps there is a wiring issue.

Is my system compatible

I tried to hook up my nest learning thermostat and it would only blow cold air I’m thinking maybe my system isn’t compatible. https://share.icloud.com/photos/00fC8XUfPWnpShlyi6SyQao4g

Cameron31 by Community Member
  • 52 Views
  • 1 replies
  • 0 kudos