Hello,I'm not at my house now as I am taking care of my 100 year old
mother. The problem I had was that the battery voltage would slowly fall
and that would start turning off functions (as designed). I replaced the
battery, but that didn't really hel...
I used the chat function to "talk" to someone both times that a unit
failed. They will want to do all kinds of tests. Set aside an hour. If
they can't get it going and it is under warranty (2-5 years depending)
they will email prepaid mailing labels ...
Since I didn't install the thermostat, the builders did. I will have to
check on the warranty. Thanks for the reminder and I hope the problem is
solved for you and everyone (there seem to be a lot) else with the same
issue.
I have exactly the same problem. My updated HVAC has two 3rd gen
learning thermostats. Everything was fine for a few months and then one
of the thermostats did exactly what you have described. And I too did
everything recommended. Pressing for ten se...