My thermostat went offline and I tried to reset it. Now I cannot connect
to the app at all. When I scan the QR code there is no key provided to
proceed any further, also settings say there is no NEST app??? HELP
Please?
I have had my NEST system for some time and now the thermostat keeps
dropping offline constantly - I run business at the property and have to
access the heating remotely which is why I have the NEST. Now I can't
see if the heating is even on?
I have had my cameras for a few years now without issue. Since a recent
power cut I cannot get one of my cameras to reconnect to the NEST. It
has a blinking blue light and does need seem able to pair. Also my
thermostat keeps dropping out too.
My thermostat has stopped working and has a W5 error message. Resetting
it etc have done nothing. I looked at the previous discussion topics and
it would appear the only resolution is to get a replacement. How do I
contact UK Nest support so that I c...
It has nothing to do with your online troubleshooting. I have had a NEST
installer look at it and the heat link is ts the issue. I spent over an
hour on your support chat trying to arrange a part. I was advised they
could not deliver the part as my a...
Hi - Yes, I was able to contact support and after over an HOUR on the
chat they were unable to help me and advised they would escalate my
issue and I would receive a prioritised call back with in 24 hours. 48
hours later I am still waiting for that c...
Thanks - we gave that a try with no luck, and now the thermostat has
stopped connecting too. We tried removing them from the app and
resetting. Nothing, and the thermostat won't show a key code when trying
to add it back in. Nightmare
All very disappointing. I am happy with the NEST thermostat, and
surprised that they have not had the foresight to create their own
compatible TRV system. It is all falling into the too hard and
complicated basket. I am also concerned that I go to al...
