I'm chasing and chasing Google support through my ticket and nothing.
Just keep getting told it's being looked at by another team who will be
in touch. I've asked how long...when....how can I speak with this "other
team" and nothing. Disgusting servi...
I'm still having to chase them for an update. So far they've offered me
1 years nest subscription as compensation but not actually done anything
about fixing the actual issue?! This is shocking service for a company
as big as Google. Feels like they'...
I did it through their general customer help. They did loads of
"troubleshooting" with me, including sending out a new unit, before
eventually agreeing to escalate it to an engineer. I'm still chasing and
chasing but no update. They acknowledge my ch...
I've got a ticket open with Google at the moment and they're
investigating. I've sent them a video showing how quiet it is. Last I
heard it was being looked at by "engineers" but that was a week ago and
nothing since. Just chased them for another upd...