The worst customer service. Just endless email and jumping through hoops
to no end or resolution. No replacement ever sent even though all
information required was given, repeatedly and via chat. Big wast of
time and a scam.
multiple emails, chats, phone calls for nothing. no resolution no help
no solution. too much time wasted waiting and inquiring and chatting and
emailing; just get run around and again no help.
Yes: Steve,We've identified an issue with your new Nest Thermostat and
its ability to draw power from your heating or cooling system.
Unfortunately, the issue cannot be fixed on your device, but we’d like
to replace your thermostat for free. It's the...