Google Nest Community

RebelFox · 03-30-2024

I woke up this morning to find my Nest 2nd Generation Thermostat had lost all of the settings. It has been working fine for 9 years or more.I re-entered the WI-Fi details, the postcode etc but it will not connect to the Heatlink.I have placed the the...

RebelFox · 04-04-2024

It is now resolved.I had already factory reset many times so i did not feel that would work. Instead I looked again through every single thermostat menu option and found a 'pair' or - re-pair' option I can no longer find. It linked the thermostat to ...

RebelFox · 04-02-2024

Sorry missed this response before my reply. I have replied to your original response.

RebelFox · 04-02-2024

I have responded to Frustratedddd in detail but additionally I can say I have tried the 'how to factory reset the Heat link' quite a few times over the last few days with no impact. I did find a 'power' screen at one point ( can't seem to find it now...

RebelFox · 04-02-2024

Hello, I found a screen on the thermostat that shows the entry key. I took the cover off the heat link and found the label with the matching code. So the thermostat had the code in it's settings before I did anything. I selected the 'Replace Heat Lin...

RebelFox · 04-02-2024

Hi,thanks for responding as this has become a real problem. The power is fine.Where do I find the Heat Link's 6-key entry code? It is not on the Heat Sink anywhere. This is a second generation heat sink so I am guessing more recent versions have a co...

Google Nest Community

User Statistics

User Activity

Heatlink Not Connecting

Re: Heatlink Not Connecting

Re: Heatlink Not Connecting

Re: Heatlink Not Connecting

Re: Heatlink Not Connecting

Re: Heatlink Not Connecting