Google Nest Community

SamanthaS · 05-18-2023

I have a google nest thermostat purchased less than a year ago. It all of a sudden just stopped connecting to our satrlink Wi-Fi. It is the ONLY item in the entire house not working. When contacting google support I was tossed between 4 people before...

SamanthaS · 01-20-2023

I have a google nest thermostat purchased less than a year ago. It all of a sudden just stopped connecting to our satrlink Wi-Fi. It is the ONLY item in the entire house not working. When contacting google support I was tossed between 4 people before...

SamanthaS · 05-18-2023

Archie- stop sending Jackson to help me as he refuses to do anything useful but only tells me to contact goggle via chat. Doing this starts the entire process ALL OVER. Jackson is the idiot who ran me in circles since January, refused getting me a ma...

SamanthaS · 05-17-2023

I know… why Archie can’t reply to the correct message is beyond me. When this first started and I was on the phone getting nowhere with them every person was outsourced and you could tell English was a second language If that. It got nowhere as this ...

SamanthaS · 05-17-2023

The email where it finally looks like I might get someone to actually help me and my response (I cut out my address but it was below the picture of the back of the thermostat showing the serial number). I even sent a picture with the serial number so...

SamanthaS · 05-17-2023

SamanthaS · 05-17-2023

Yup and I supplied it to the email from RAndrew asking for it and then resent the response and then again tonight resent the requested serial number AND my mailing address to the email. Not one person can do their job. All that needs to be done is se...

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I have been promised a Nest Thermostat replacement since January and Google STILL will not send

Need replacement under warranty and not one Google support employee can help

Re: Need replacement under warranty and not one Google support employee can help

Re: Need replacement under warranty and not one Google support employee can help

Re: Need replacement under warranty and not one Google support employee can help

Re: Need replacement under warranty and not one Google support employee can help

Re: Need replacement under warranty and not one Google support employee can help