I completely agree. The issue is kind of resolved for me now - one of
the teams in Google removed the block on my order so that I could start
the return process and get a refund (I'm not going to bother with the
4k, model as google don't seem to unde...
I have so many emails from google as whenever I speak to you a new case
is opened. I found the email from the 21st and it is asking for a video
of the problem to help them troubleshoot. Not sure why this is needed as
the problem is fairly simple and ...
@Kimy Regarding "The support team can provide warranty claims and
refunds. After all, they’re also our go-to people when we need help
ourselves." - If only this were the case. I have arranged a call back
who put me through to a German speaking team (...
Thanks, they did respond after my comment asking me to order a new one
and return the faulty one. I would prefer now to just return the 4k
model and get a refund, but they are telling me that I can't do that. I
have asked them why as it is still with...
I still haven't been contacted. It seems like either a hardware fault on
the Chromecast or a software problem. Is it known what it is yet? From
another comment in this thread it sounds like it maybe a hardware
problem with some units. Is it worth arr...
