That is true. Unfortionatly I have alot of their devices in my
”google”home, so im pretty much stuck with them. Mostley they work great
but its too bad they suck at customer care.
My was also connected to wall. Auto update=onIt got bricked after an
update. I contacted retailer due to guarantee. Google is slow on helping
with this issue.
I have the same problem. Stuck on G logo on loading screen. Tried
everything. Bought a new one that worked but would hope that google
could rma broken ones.