Google Nest Community

dog_ · 07-18-2023

Hello Google Nest Community. I have a Nest Protect Gen2 (wire free) and I've had it for some time, and ever since I changed Internet Service Providers, I am unable to do anything with it. While it still works as a Smoke Detector, I cannot get it conn...

dog_ · 08-01-2023

I filled out the form, but I didn't include my username. That was an error on my part.

dog_ · 07-21-2023

Can't even get to that point. It wants to connect to another Nest Protect.I also just tried a new home instance and same thing, it doesn't even get to that point, nor am I able to force it to go to that point.

dog_ · 07-21-2023

Battery Yes. I've tried hundreds of times... If not thousands. It doesn't work, and I cannot add it to my account. Edit: if you want to know some things I tried. I created a thread as well. https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Pro...

dog_ · 07-20-2023

No clue

dog_ · 07-18-2023

Tried that already. Also, it's been on 2.4 ever since we owned the product. I forgot to add that I removed the product from my nest account and I haven't been able to add it back for over a year.

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Nest Protect Gen2 Cannot connect to network nor factory reset

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Re: Nest Protect Gen2 Cannot connect to network nor factory reset