Hi Apisdorf, Thanks for reaching out and for the additional information.
Based on what you've described, it seems your HVAC system isn't
providing enough power to operate when all the wires are connected. This
explains why it works when you remove on...
Hi apisdorf, Thanks for replying! Based on the picture of your wiring,
everything seems connected correctly. To help me diagnose the issue
further, I have a few questions: Have you tried moving the RH wire and
connecting it to the RC terminal? Is you...
Hi apisdorf, Thanks for replying! Just to confirm, is your thermostat
functioning normally now? If you're still having trouble, however, I'd
be happy to help further. To diagnose the wiring, could you send me a
clear picture of the wires connected to...
Hi apisdorf, Thanks for reaching out. I understand that you need to
disconnect one wire to heating or cooling work properly . I'm happy to
help! It's possible your thermostat isn't detecting all the wires.
Here's how to check: Go to Settings > Equipm...
Hi Kelly32, Thanks for reaching out! I understand your Nest thermostat
isn't connecting to the Wi-Fi network. I know how frustrating that can
be. No worries I am here to help! Here's a troubleshooting tip: Please
visit the thermostat that does not sh...