Google Nest Community

andrevalente

I have a nest WiFi point that keeps sending me notifications that it's disconnected. When I go look at it it is already reconnected. I tried all the procedures including reset. I looked at posts and did not see any useful information, except some peo...

andrevalente

Hi Jenny, thanks for your response.I had already tried them and none of the suggestions you made had any effect. This is only happening to one access point and the rest of the mesh works fine. Nothing changed in the position or set up since before th...

andrevalente · 02-09-2022

Today I finally got a store credit (instead of a coupon). I was transferred several times between Nest, the Google Store and Google One, but the perseverance paid off! Thanks Jeff for your help.

andrevalente · 01-18-2022

I am out of alternatives and trying to decide what to do. I can't use or sell the device (since it is not supported). Any suggestions?

andrevalente · 01-04-2022

Thanks for the reply, Jeff!I was able to do a chat with the Google Store team yesterday and after a lot of back and forth they said there was nothing they can do for me. No details - only that if I don't have the email, bummer.I am of course very dis...

andrevalente · 12-30-2021

I am still having this problem. I have a Google/Asus onHub but haven't received a coupon. I chatted with Google One support and they told me to contact Google Store but the queue is really long. If you have a better solution, I'd love to hear it!

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