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Old email address

philw1
Community Member

Hi,

My app account is set up with my old email address, therefore cannot gain access because  it sends a verification code to that address. How do I setup my current email address. 

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

If you cannot regain access to that old email address, you will need to create/sign in with a new account, factory reset your devices, then set them up again with your new account.