Google Home Gen1 stopped displaying whether temperature

[at_AT]

My Google Home Gen1 stopped displaying temperature on the screen (including photo frame, clock, etc.). It displays 2 dashes instead of digits ( - -). Restarting, changing settings using Google Home application, turning off/on displaying whether does not help.

However, Google Home 2nd Gen display temperature at the same time.

Does anyone see the same behavior now?

[moralesvicente · Accepted solution]

HI at_AT, 

Thanks for posting here in the community forum. It sounds like your Google Home Gen 1 is not working as you expected. Don't worry; let's try to perform some steps to get your device back on track.

• Check the location settings: Verify that the Google Home app can access your device's location. An accurate location setting ensures you receive weather updates specific to your area.
• Update the App: Make sure you're using the latest version of the Google Home app on your phone or tablet.
• Factory Reset: If nothing else works, a factory reset of your device might be necessary. This will erase all your settings and data, so back up anything important before proceeding. 

Regards,

Daniel. 

[at_AT]

Thank you Daniel for your advice.

 The only working way was a Factory Reset.  This device worked about 10 month after previous setup without any issues. I did not change any settings after that.  As I wrote before, I have another Google Home (Gen 2) device which displays temperature and air quality while Gen 1 device stopped to do that.

Neverminded, factory reset solved the issue for now. I was interested in whether someone else faced the similar issue or not.