It took almost a week to resolve. Despite providing the 6 digit code
from the email, the serial number of my nest guard, a copy of my
original order and a screen shot of nest open with my nest email visible
and google open with my gmail visible and t...
I used your reply to help guide the store. I think my issue is
complicated in that I never converted my nest account to my gmail
account. Google does not do well when dealing with non-gmail emails.
Thanks for the guidance.