Wiring error: Y2 wire without Y1 wire

[AJ8]

i get this periodically and the furnace kickS on and stays on.  Any ideas what I can do?

[Ryan_G]

Hi AJ8,

Thank you for reaching out and we're  sorry for the delay.

This strange heating/cooling behavior usually occur when the power is unstable on your thermostat. We could fix this by connecting a C (common wire) to your thermostat. Check for an unused wire from your HVAC unit and that could possibly be a common wire we can use. 

Check out this link to know more about C (common wire)

I hope it helps,

Ryan

[Ryan_G]

Hey AJ8,

I just wanted to follow up and see if you're still in need of help? Please let us know, as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. 

Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day.

Best regards,

Ryan