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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3044 Views
  • 0 replies
  • 5 kudos

Aux Heat Not Engaging with Electric Heat Pump

I have an electric heat pump with auxiliary heat (no gas or other heat source). My heat runs fine, however when I jump the temperature 20 degrees just to see if my auxiliary heat will engage it does not. I had a professional install my heat pump (the...

Cm18cam by Community Member
  • 68 Views
  • 1 replies
  • 0 kudos

Heat Pump 3rd Gen Wiring

Trying to confirm I have wired our new 3rd Gen Nest learning thermostat correctly. It is a trane heat pump with six wires and a jumper on the old thermostat.Old thermostat:C: Blue WireO: Orange WireW/E: White wire (with red jumper wire to W2)R: Red W...

flakbait by Community Member
  • 80 Views
  • 3 replies
  • 0 kudos

Google Nest Learning Thermostat Not Powering Up

Got all the way through with setup for the Google Nest Learning Thermostat. Turned power back on. Then - nothing. We have installed two devices like this before. We checked our wiring several times to make sure we had done it correctly. Still nothing...

Ebell5245 by Community Member
  • 67 Views
  • 1 replies
  • 1 kudos

Nest Heat Link faulty- No power H72 - replacement ??

Hello My heatlink has suddenly stopped working - no lights at all but 240v is present at the terminals. Pressing buttons etc has no response.Thermostat shows H72 error I understand that the 3rd generation commonly had a faulty diode and google will r...

Mdw1 by Community Member
  • 55 Views
  • 0 replies
  • 0 kudos

No hot water but heating working

Hi. We have a Nest system with two thermostats. One for the UF heating & hot water, and one for the Rads. All of a sudden the nest is no longer heating the hot water. When I activate the hot water boost, I hear the click and the electronic valve open...

JayBz by Community Member
  • 72 Views
  • 1 replies
  • 0 kudos

Nest 3gen not detecting wifi

Hi, I have 2 nest 3 gen thermostats 1 it´s working fine the other one just dont detect any wifi signal and used to be working fine, what can I do? I reset my wifi router with no luck. Thanks

Kikornio by Community Member
  • 67 Views
  • 2 replies
  • 0 kudos