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Nest Thermostats
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Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Bronze
  • 26192 Views
  • 0 replies
  • 8 kudos

Is my thermostat compatible for a nest?

I did a compatibility test but it suggested a support call. Before I do that will someone let me know if they think it’s compatible Rh Rc Y1 C (W1/E) W2 O Ca blue white from rh-rcred to Rcyellow to Y1green to Ccopper wire from w1-w2orange to oblue to...

Billium by Community Member
  • 197 Views
  • 2 replies
  • 0 kudos

Google latest thermostat installation issues

Replacing old nest thermostat with a laters thermostat, the old nest thermostat worked fine until google decided to make it obsolete.there are only four wires and it’s not working properly with the new thermostat

Pin key reset

I’m locked out of using my Nest thermostat n I need help to reset it

Resolved! Nest learning thermostat

I just replaced my first generation nest thermostat with the fourth generation. I cannot find a way to delete the old thermostat and add the new one to the app. All is functioning well except it is not connecting to Wi-Fi for some reason

Sadeghi by Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Expiration on current thermostats

Does anyone know when Google will terminate service on the current thermostats (i.e., 3rd and 4th gens)? Since my existing thermostat is fine yet the service is about to expire, I was just curious of the life cycle (i.e., expiration of service) on th...

CBC by Community Member
  • 1876 Views
  • 9 replies
  • 0 kudos

Thermostat won’t connect to Heat Link

I restarted my Nest thermostat which I inherited with my new house. Everything connected fine before and the thermostat looks to connect whilst the Heat Ljnk is flashing green. However, it won’t link up. I have tried all the resets I can find on the ...

Richor999 by Community Member
  • 380 Views
  • 1 replies
  • 0 kudos

Why are my NEST thermostats being disconnected.

I have four nest thermostats in my home. Had to replace one that broke earlier this year and now Google is not going to let me use the nest app to control my thermostats anymore? Forcing us to buy new thermostats at $150 each is outrageous. My thermo...

Joshnaz by Community Member
  • 607 Views
  • 3 replies
  • 2 kudos

Resolved! Poor customer care

Poor customer service wasted 2 hours on phone about nest thermostat. Promised me 100 off on nest 4th generation. Transferred me to another associate the said the previous associate gave wrong information. Then proceed to tell me i was not on there ap...