cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3248 Views
  • 0 replies
  • 5 kudos

Nest thermostats (2nd one not showing on my app)

Hi Can anyone help, I have 2 x 3rd generation room thermostats, only the one shows on the app, and the 2nd one says its connected to the network ( so not possible to connect it again) but does not show on the app, any ideas ?

Steve21 by Community Member
  • 369 Views
  • 3 replies
  • 0 kudos

Original nest thermostat flagged as not compatible

I've got a single stage heating and cooling system - 24V AC thermostat and solid wires.These pins are wired on my current thermostat W RH RC C G and Y This is the original Nest thermostat - any help appreciated.

dashman by Community Member
  • 228 Views
  • 1 replies
  • 0 kudos

Heat link thermostat

Hello Sinds last year we have a Google Nest. But now I get the error code H72. I try to charge him for hours but it continieu to say the code and test id needs to be charged. Please help! Cheers Patrick

LEISE777 by Community Member
  • 248 Views
  • 1 replies
  • 0 kudos

Reconnecting nest to heating controls

My wife in her drive to save on fuel costs has unplugged our nest thermostat and this morning is complaining there is no hot water, surprise surprise, now I have retrieved the nest thermostat from the cupboard she hid it in I now cannot reconnect the...

Google Nest Thermostat E Equipment setup

Hi, I'm wondering if anyone can help me. I've been all over the web and Google support and can't seem to find a clear answer. I just moved into a home that has a Google Thermostat E and had reset it to factory setting in case it's still connected to ...

NewMover23 by Community Member
  • 2582 Views
  • 15 replies
  • 0 kudos

No cooling option

Installed the thermostat but no cooling option? Have blue to c, white to w, yellow to g and red to r 

IMG_0222.jpeg
Jo42 by Community Member
  • 888 Views
  • 7 replies
  • 0 kudos

Nest E not connecting to app

Can’t connect Nest E to Nest IOS app. When I use the Nest app and scan the QR code, it then opens the google home app this then wants me to enter my Nest credentials which is a downright fail, as my Nest credentials are using google authentication. S...

IMG_4897.png
MacDude by Community Member
  • 979 Views
  • 7 replies
  • 0 kudos