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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Heat link stopped working.

Heatlink stopped working after 5 years. Has power. Thermostat is fine just no lights on heatlink. Turned off power at fuse board for 5 mins and then on again but still same issue. Tried all the online suggestions but still the same. What are my optio...

thermostat not getting charged

I charged thermostat overnight because it displayed a message that its discharged. The yellow light kept blinking while charging , I put the system back on wall and then it gets started but shows a message - no message to Rh wire directed with this e...

E298 code on 9 month old Nest thermostat

Receiving a E298 code. Nothing has changed. No wires have been tampered with, all circuit breakers are on. For the past day the system goes on and the shuts off and says no power. Batteries have been changed and this did not help. Can the Nest be def...

Kkovacs11 by Community Member
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Resolved! Leaving Nest thermostat for new owner

I have two Nest thermostats that I will be leaving for the new owners of my house. However I am leaving the house about four weeks before the new owners settle/move in. I'm afraid that in the weeks in between the heat will not run. How can I disconne...