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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4704 Views
  • 0 replies
  • 5 kudos

Thermostat lost date time and wifi

My Themostat lost its internet connection. It been installed for about 6 months and was parlired and setup. Noticed an alert on ssying date time was incorrect.While retting it had lost its internet connection. Went through trouble but the device can'...

Android nest app won’t connect to google account

Hi. I have a nest learning 3 thermostat that was connected to my iPad and my android phone. The iPad connects to the thermostat fine but when I launch the nest android app I get the nest logo and spinning blue circle but it never connects to the goog...

GraemeL by Community Member
  • 48 Views
  • 0 replies
  • 0 kudos

Nest offline can't connect

We had a wiring issue with our Nest thermostat ( e103 code), HVAC guy repaired the wiring issue and now the Nest Thermostat is not connecting to my WiFi network. I have tried multiple times, reset the modem and router multiple times and the thermosta...

jzab by Community Member
  • 75 Views
  • 1 replies
  • 0 kudos

Nest Learning Gen2 Thermostat not working

My nest learning thermostat will not connect to my wifi signal automatically or manually. I have performed all resets on both sides nest and router. The thermostat continues to shut off. There is a flashing red light. I removed the nest thermostat an...

Nest Heat Link disconnected from Nest Learning the

Hi I have 5 nest learning thermostat installed in my house. I noticed that one of the thermostat had red light and was low on power. I checked the Heat Link and light was steady amber. I reset the Heat Link and the thermostat started up but wasn't co...

PWX by Community Member
  • 140 Views
  • 5 replies
  • 0 kudos

Old email address

Hi,My app account is set up with my old email address, therefore cannot gain access because it sends a verification code to that address. How do I setup my current email address.

philw1 by Community Member
  • 31 Views
  • 0 replies
  • 0 kudos

new android phone

Nest Wired is remembering my old phone .I cannot get it on my new phone says to delete the old account. tried unsuccessfully? Label incorrect above.I have original indoor cameras