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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Can't set family codes for Yale lock

hi there,I added a new Yale x lock to my existing Nest account, which is also linked to our existing Google Home (which has dozens of devices in it).I have a family group already that includes my wife and kids, and the Nest app seems to see that. How...

Yale lock tamper alarm false activation

The tamper alarm keeps going off without a genuine reason. I've read countless other posts about this false activation issue over the years. Yes, I followed all the suggestions from the other posts. Currently looking to replace this expensive lock un...

user32 by • Community Member
  • 48 Views
  • 1 replies
  • 0 kudos

Re: Nest Yale Lock offline.

My lock is now offline too. I have reset the Nest Connect and replaced the batteries. How did you get it resolved? Mine is still offline.

Ethorsen by • Community Member
  • 138 Views
  • 6 replies
  • 0 kudos

Yale Smart Lock with Matter doesn't work at all

I just installed a Yale Smart Lock with Matter and it's completely unusable in Google Home. I'm unable to lock it or unlock it from the app (it says "something went wrong" when I try), and there are no options shown in the app to set the key code or ...

bzibble by • Community Member
  • 232 Views
  • 7 replies
  • 0 kudos

Nest Yale Lock offline.

Hello. My nest x Yale lock went offline today. The funny thing is that my mothers nest x Yale lock also went offline and she is in a different house with different network and different email account. For my lock, I migrated my nest account to google...

Angie10 by • Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Yale X Nest Lock Spindle not turning

After resetting my lock back to factory settings with the blue button on the back of the lock, the spindle won't turn. It will unlock if I manually turn it and press the Yale button. But it won't lock after I press the Yale button. The spindle will a...

Nest connect will not get the green light

I purchased this and I have tried to install it, but the Nest connect gives me the flashing blue light for a few minutes and shuts off and I get no error code.I have followed the troubleshooting guide, I know the network is working (Everything else w...

gsrider01 by • Community Member
  • 64 Views
  • 0 replies
  • 1 kudos
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