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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Unable to connect Nest x Yale lock to Nest Connect device

I am unable to connect my Nest X Yale lock to my Nest Connect device. I have spent literally hours on troubleshooting this problem. I have factory reset both devices multiple times, rebooted my router and phone, and tried multiple troubleshooting sug...

Nest Yale doorlock and Nest Connect

I had a doorlock for the past few years. Now adding a new one to another door. I have changed my wi-fi network name and password. This occurred prior to adding the new nest yale lock. I have a Deco 6e Mesh system. My problem is the Nest Connect. Try ...

plapres2 by Community Member
  • 581 Views
  • 5 replies
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Nest Yale Lock "Your passcode doesn't work right now"

I am a relatively new user enjoying the Yale Lock for about 1 month now. I added 2 guest passcodes. They both worked without problems for 1 month. Today, randomly, both guest codes stopped working. When I try each code, the lock says "Your passcode d...

Han209 by Community Member
  • 278 Views
  • 1 replies
  • 0 kudos

Resolved! Yale x nest doorlock

My Yale doorlock has worked fine with Nest Connect for over 3 years. First signs of trouble were tamper alarms occurring regularly without cause. It would work again after flipping a battery out and in, until the next alarm, days or weeks later. I tr...

Wifi reboots once every hour, how do i stop this

My WiFi for some odd reason resets once every hour, causing slow connection for up to 30 seconds. This is an issue for when I'm either working or playing games etc it disconnects me. How do I fix this?

Suddy123 by Community Member
  • 285 Views
  • 1 replies
  • 0 kudos

New Nest Connect cant be added to Nest App

Purchased a Nest Yale lock. I have not been able to add the Nest Secure to my Nest App. The Nest App does not seem able to find the connect. I've tried all trouble shooting steps, nothing seems to get it added. Was really excited to instal the new lo...

Scotion by Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Nest connect error na023

I recently switched Wi-Fi carriers and have been trying to move all my nest items over.I have a Yale lock and I've been trying to connect my nest connect but I keep getting the na023 error.I've factory reset the device. I've turned Bluetooth off and ...

Defoster by Community Member
  • 416 Views
  • 2 replies
  • 0 kudos
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