Security

Nest x Yale Lock - passcodes not recognized on keypad

Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...

Nest x Yale - manual entry

Hello!I have the Nest x Yale lock and am now renting my home. I would like to know how I can instruct my renters on manually adding their own codes as they won’t be connecting to WiFi. Is there a link to a pdf that I am able to share with them?thanks...

Resolved! Offline lock in privacy mode. Will i be able to get back in?

My lock went offline and it is in privacy mode. I m heading back home tomorrow. Will i be able to get back in ? Can i use Bluetooth to stop the privacy mode and use my code to get in?

Transition to ADT promo code

I need to have my “promotion email” for transition to ADT security resent as I thought the email sent months ago was fraudulent. I now need the promo code to purchase new ADT security hub. Has anyone had success doing this? I can’t find a way to talk...

Security issue with devastating consequences when Yale lock unlocked randomly

I was out of town over Thanksgiving weekend and I had a dog sitter. The door was secured on the night of Saturday, November 25th. I can confirm this through the Yale log on my phone and app. At 2:36 am the lock was unlocked. Camera on the porch indic...

Nest App no longer allowing updates to or new PIN's and can't view existing PIN's anymore.

I have been using 5 Nest x Yale locks for 3+ years. As of 2+ weeks ago (maybe move to new iPhone) I can't see, create, edit or add PIN codes for locks in nest app on iPhone, iPad or browser both on WiFi and 5G, at home or outside my home. Same issue ...

Resolved! Solved: Nest Yale lock said the lock is stuck, Thumb turn can't open or close.

Moderator edit: Subject updated for clarity and findability. I installed the Nest x Yale lock today. It worked well for a couple of hours. I reset the lock to change the master code and suddenly it is not working properly. If I click the new master c...

Nest Yale Lock - app doesn't see manual locking

Just installed a Nest x Yale Lock on my front door. I've been noticing that if I lock it manually, the app still thinks the door is unlocked. I want the App to see that I have manually locked the door.Shouldn't the lock know that it has been locked m...

Nest connect

Bought the Yale lock from the google store. I have tried to connect the nest connect to the nest app. Google home sends you there. Tried adding the nest connect and get error code NA004(0.80) nest connect couldn’t connect to wi-fi. Make sure that you...

Yale Nest Lock

Yale Lock won't connect to Nest connect through the Nest app. When it asks me to press the white indicator button on the back of the lock, it just chirps and never turn blue. If I go on to the next step it gives me a T026 (4060) error. Nest connect i...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Nest x Yale Lock - passcodes not recognized on keypad

Nest x Yale - manual entry

Resolved! Offline lock in privacy mode. Will i be able to get back in?

Transition to ADT promo code

Security issue with devastating consequences when Yale lock unlocked randomly

Nest App no longer allowing updates to or new PIN's and can't view existing PIN's anymore.

Resolved! Solved: Nest Yale lock said the lock is stuck, Thumb turn can't open or close.

Nest Yale Lock - app doesn't see manual locking

Nest connect

Yale Nest Lock

Offline lock in privacy mode. Will i be able to ge...

Solved: Nest Yale lock said the lock is stuck, Thu...

New Nest Connect that came with my Nest-Yale will ...

Linking 2 Nest Yale Locks

Chromecast security

Home and Guarding

Nest Yale lock

How to remove Nest Detect?

Nest Secure Cancelled - How to Request a Full Refu...

Class-Action Lawsuit: Nest Secure Customers