An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more
hi there,I added a new Yale x lock to my existing Nest account, which is also linked to our existing Google Home (which has dozens of devices in it).I have a family group already that includes my wife and kids, and the Nest app seems to see that. How...
The tamper alarm keeps going off without a genuine reason. I've read countless other posts about this false activation issue over the years. Yes, I followed all the suggestions from the other posts. Currently looking to replace this expensive lock un...
Yale nest lock key pad unresponsive to touch but still lights up when locking or unlocking from app. I've tried factory resetting, undoing the wiring inside and changing batteries. But it seems like a technical issue? Almost like privacy mode is stuc...
My lock is now offline too. I have reset the Nest Connect and replaced the batteries. How did you get it resolved? Mine is still offline.
I just installed a Yale Smart Lock with Matter and it's completely unusable in Google Home. I'm unable to lock it or unlock it from the app (it says "something went wrong" when I try), and there are no options shown in the app to set the key code or ...
Hello. My nest x Yale lock went offline today. The funny thing is that my mothers nest x Yale lock also went offline and she is in a different house with different network and different email account. For my lock, I migrated my nest account to google...
After resetting my lock back to factory settings with the blue button on the back of the lock, the spindle won't turn. It will unlock if I manually turn it and press the Yale button. But it won't lock after I press the Yale button. The spindle will a...
I just installed a Yale Smart Lock with Matter. I have enabled One-Tap Unlock in the Home app, but the passcode is not saved. Every time I tap, I'm asked to enable One-Tap again and enter the pin.
I forgot the pin number for my thermostat. How do I recover that or change it?
I purchased this and I have tried to install it, but the Nest connect gives me the flashing blue light for a few minutes and shuts off and I get no error code.I have followed the troubleshooting guide, I know the network is working (Everything else w...