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Security

Blog Posts

Bringing enhanced support for the Nest x Yale Lock to the Google Home app Read more

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Yale Lock not showing lock / unlocked events

The Yale has always worked fine. Within the past 2 weeks , I noticed the lock went offline, back online. The history line USED to be blue..and it showed whose code was used. Now the line is Green, and it does not show the activity on the timeline. We...

Mimmagee by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

Yale X nest door lock

My lock will not connect to the nest hub, i have tried everything recommended from other questions.

1Bitty by Community Member
  • 121 Views
  • 1 replies
  • 0 kudos

Yale locks and Google home not updating live status

Hi everyone, looking for some help with this issue. Yale door locks are not updating their status in Google home. Can be controlled providing they match the state of the physical locks. Butt if I unlock the lock manually, Google home for pixel does n...

Removing Nest Smoke detector also removed Nest Yale Lock from the app

My Nest Smoke detector expired, so I was sent multiple emails from Google to remove it by March 24, so I did. I physically removed it, and removed it from the Nest app. I didn't notice until yesterday that removing the smoke detector also seems to ha...

LHnTX by Community Member
  • 205 Views
  • 3 replies
  • 0 kudos

Are Google Nest Security Devices Reliable Enough for Real-World Use?

I’ve been going through different discussions in the Google Nest security section and noticed a mix of experiences when it comes to reliability and long-term trust in the ecosystem. On one side, the idea of a fully connected smart security system—cam...

Ishaqkhan by Community Member
  • 179 Views
  • 0 replies
  • 0 kudos

xnest door lock not fully retracting

With door open lock does not retract even when door is open. Recently got low battery and replaced. I also did factory reset. Same issue. It appears to need a part replaced. Any help would be appreciated

Doug12 by Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Cant login my email due to lost sim card and i card

I lost my id and then my phone. I know my email and my password but I can't get pass the 2 Step verification. Without an id I can't go to my mobile provider to change or regain my old number. In which I can access my email through the verification pr...

SreyYem by Community Member
  • 220 Views
  • 0 replies
  • 1 kudos

Yale lock wont connect

Yale lock won’t connect to nest connect. Have. Reset both devices multiple times. Am able to program nest connect every time. Get error code every time. Help!!!

Rweiche1 by Community Member
  • 287 Views
  • 3 replies
  • 0 kudos
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