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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Removing old or inactive devices

Where is the option to permanently remove old/inactive smart devices that were once connected to my wifi? I've been searching for this option unrelentessly, it's hard to believe that it isn't an option!

Lfunez74 by • Community Member
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  • 1 replies
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Resolved! Nest Connect Error score NA013

I have my 2 Yale locks connected through Nest secure however due to the service is shutting down I got a nest connect to replace as the wifi router.i tried so many times to add the nest connect but it always showed NA013 and cannot connect that, whic...

SidYang by • Community Member
  • 390 Views
  • 12 replies
  • 0 kudos

Resolved! Recycle Nest Secure?

I am trying to recycle my Nest Secure, after taking advantage of the ADT offer. However, Nest doesn't include the Secure among those items you can recycle, but does direct you to the RGA website.It too does not list the Secure among its options. Plea...

TJNies by • Community Member
  • 206 Views
  • 2 replies
  • 2 kudos

Nest IQ outdoor camera hex tool

Hello @members. I have a nest. IQ outdoor camera that I am trying to unmount from the wall. I am missing the tiny tool to separate the base to get to the mounting screws. It appears that it is a tiny hex head screw requiring a female hex tool if I am...

Resolved! Nest secure ending: what goes away on 4/8?

Exactly what is going to happen on 4/8? I've gotten several emails about Nest Secure ending on 4/8, but the exact picture is not entirely clear to me. This is so far what I gleaned from the emails:- Nest guard won't work- Nest Yale door lock won't wo...

sjlee by • Community Member
  • 264 Views
  • 3 replies
  • 0 kudos

Nest Secure Already showing offline

Nest secure is already not working for me. All devices went offline last night and I’ve tried several things to get it working but still nothing.

MoonWhah by • Community Member
  • 124 Views
  • 2 replies
  • 0 kudos
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