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Forum Posts

How to remove nest connect from nest app?

I used to have Nest Protect until that was spun-off to ADT. Now I'm trying to reconnect my Yale locks using Nest Connect (I have two Connects, one for front door and the other for the back). I have done a factory reset on both my Yale locks but the N...

aleaddict by Community Member
  • 212 Views
  • 3 replies
  • 0 kudos

Yale x nest door lock won’t

Yale x door lock won’t lock it’s trying to unlock, but it’s already unlocked.

chaderic by Community Member
  • 269 Views
  • 1 replies
  • 0 kudos

Purchased new Nest Yale Lock - still cannot add to Nest App

After a long power outage. We were not able to get out Yale Lock reconnected to the Nest Connect. No matter what we did. "Something went wrong" Blah., blah...T030Purchased a new Nest Connect. Still no joy. T030Reset the Yale Lock to factory. Reconfig...

Not recognizing hub max as thread router

I'm unable to set up new Matter enabled Yale lock with new Hub Max. The set up states a thread router is needed, so it's not recognizing the thread router in the hub max. Hub max set up successfully in Home app and I've verified that both the hub and...

Debadkins by Community Member
  • 452 Views
  • 1 replies
  • 0 kudos

Outside buttons do not light up

When I'm trying to unlock my door from outside to enter my pin code, the YALE button doesn't work or sense that I'm pressing it. Any thoughts or solutions?

Calm18 by Community Member
  • 851 Views
  • 8 replies
  • 0 kudos

Yale lock says no devices found to connect to

Just bought a Yale lock from habitat for humanity. Trying to set it up. Trying to add to nest app but get message there's no devices to connect to. Not sure if this is due to it being an older lock or what.

Calm18 by Community Member
  • 567 Views
  • 2 replies
  • 0 kudos

Limit access to one lock

I know this has been asked in the past (2/2024) but am not aware if there has been a resolution.I have two nest locks at my house (garage and front door). How can I allow access to the front door but not the others so my kids can get in the house onl...

Yale Smart Lock with Matter alerts

I just installed the new Yale Smart Lock with Matter. I set this up directly in the Google Home app. Most things work well with one exception being alerts. In the product description page (https://home.google.com/get-inspired/your-front-door-just-got...

Devman200 by Community Member
  • 577 Views
  • 0 replies
  • 0 kudos