I’m unable to lock or unlock my door. When I’m able to lock it the lock continuously runs trying to lock. I ended up ripping the batteries out so I can go to work. Anyone had this issue or can shed light on what to do? thank you in advance.
Just installed a Nest x Yale Lock on my front door. I've been noticing that if I lock it manually (with the knob on the inside of the door), the app still thinks the door is unlocked. So when I leave my house it will notify me asking if I want to loc...
I received my nest Yale lock the other day and when I went to set it up I noticed there was no voices coming out of the lock saying that it is ready to connect. I tried factory resetting the device but no matter how many times I tried it would ding b...
New nest / Yale lock. Lock has been professional installed and is working with the master code. I’ve followed the instructions and the nest connect will not connect to the nest app. Get “something went wrong” every time. have tried all of the recomme...
Is anyone else having issues with the Nest x Yale Lock going on and off line all the time lately? The past couple days it's been offline more than it's been online. It randomly goes offline and then will come back online hours later. The Nest Connect...
I have a Nest x Yale lock model YRD540. I got the lock installed and all is working fine with my Nest app as far as locking and unlocking and checking status and getting alerts. My question and issue I am having is getting it linked into my Alexa app...
Installed and set up Nest Connect, no issues. Installed Nest x Yale lock and went to add it in app. I keep getting message that I must install Nest Connect first. I factory reset the Nest Connect and reinstalled. Again no issues. Light is green, Conn...
Yeah nest offline connect is connected?
I just tried to do a factory reset for my Nest Yale lock but the keypad is not lighting up so I'm not able to enter a master code. I tried replacing the batteries and doing another reset but keypad is still unresponsive. Tried changing batteries agai...
I've changed my wifi password, then the Yale Lock is not able to connect. I have removed doorlock device in Google Nest, and add device again but in vain. I have been able to get to the screen where it asks to "Press and hold the button". then got bl...
