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Forum Posts

can’t update new Wi-Fi mesh to conect

I’m following instructions on the site but it simply doesn’t work. Nest app to settings to nest connect to restart - just gives error can not connect. What’s is wrong?

BAH by Community Member
  • 13 Views
  • 0 replies
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Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 33 Views
  • 1 replies
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Nest Yale lock offline

On Sunday my Yale lock just randomly dropped offline. I have tried all troubleshooting with no luck. I have the Connect device about 3 feet away and have verrified it's connection to the WiFi. All of my WiFi devices are Google or Nest devices. ANy id...

MRBTE by Community Member
  • 88 Views
  • 10 replies
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Home migration problems

We migrated our Nest door lock into the Google home app, but now our old passcodes to unlock the door won't work. Is there somewhere in the Home app where we can fix this? We are still able to access our info in the Nest app but it will no longer let...

tmylesc by Community Member
  • 36 Views
  • 3 replies
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Nest Yale lock offline

My nest take lock suddenly went offline. I followed all the troubleshooting and it reconnected for a few hours then went offline again. Please help.

Annie3 by Community Member
  • 44 Views
  • 3 replies
  • 0 kudos

Missing setting icon on Yale Digital door Lock

Hey Yale digital lock is working fine through the nest app and manually at the door screen! The only thing missing is the setting icon on the door Yale digital screen! For some reason it is missing and I can’t reset my pin code! Please advise

Ish by Community Member
  • 41 Views
  • 5 replies
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Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 50 Views
  • 4 replies
  • 0 kudos