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Forum Posts

Nest Yale lock offline

On Sunday my Yale lock just randomly dropped offline. I have tried all troubleshooting with no luck. I have the Connect device about 3 feet away and have verrified it's connection to the WiFi. All of my WiFi devices are Google or Nest devices. ANy id...

MRBTE by Community Member
  • 88 Views
  • 10 replies
  • 0 kudos

Home migration problems

We migrated our Nest door lock into the Google home app, but now our old passcodes to unlock the door won't work. Is there somewhere in the Home app where we can fix this? We are still able to access our info in the Nest app but it will no longer let...

tmylesc by Community Member
  • 36 Views
  • 3 replies
  • 0 kudos

Nest x yale lock backwards

I have the lock installed fully, but it says it is unlocked when in the locked position, and vice versa.

Yom0m69 by Community Member
  • 39 Views
  • 3 replies
  • 0 kudos

Nest yale not waking up during installation

First step of connecting lock to Connect doesn't work. Instructions say " Press and hold button until lights pulse and lock Says its ready" but nothing happens so therefore I cannot connect the lock. Please help!

TaylorF by Community Member
  • 53 Views
  • 3 replies
  • 0 kudos

Nest Guard notification

Is there a way to have a push notification when the Nest Guard senses motion before it sounds the alarm?Would be nice to determine if the alarm is actually needed before it starts blaring.

niborg by Community Member
  • 50 Views
  • 8 replies
  • 0 kudos

Nest Guard offline

My nest guard went offline couple days ago and I cannot reconnect it. I tried every possible thing including factory reset and stuff like that. I removed it from my account reset it to factory settings and try to add it again. Problem pops up during ...

Mkiecka by Community Member
  • 167 Views
  • 15 replies
  • 2 kudos

Nest Yale lock won't switch presence sensing

Nest Yale lock won't switch presence sensing to home or away when enabled in Google Home presence sensing for locking/unlocking. Both my wife and I phones location presence sensing are set to off in Google home and presence sensing settings is also s...

Yepi by Community Member
  • 57 Views
  • 4 replies
  • 0 kudos

Resolved! Lock disconnected last night

I installed my Yale lock last night. I had some issues connecting to the internet due to my Nest Hub Max being on another WiFi signal. Once I corrected that, I was able to connect the Yale lock to my Nest account and WiFi. Around 9:30 pm, I received ...

bradd by Community Member
  • 115 Views
  • 5 replies
  • 0 kudos