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Forum Posts

Unable to connect Nest x Yale lock to Nest Connect device

I am unable to connect my Nest X Yale lock to my Nest Connect device. I have spent literally hours on troubleshooting this problem. I have factory reset both devices multiple times, rebooted my router and phone, and tried multiple troubleshooting sug...

Resolved! Yale x nest doorlock

My Yale doorlock has worked fine with Nest Connect for over 3 years. First signs of trouble were tamper alarms occurring regularly without cause. It would work again after flipping a battery out and in, until the next alarm, days or weeks later. I tr...

Wifi reboots once every hour, how do i stop this

My WiFi for some odd reason resets once every hour, causing slow connection for up to 30 seconds. This is an issue for when I'm either working or playing games etc it disconnects me. How do I fix this?

Suddy123 by Community Member
  • 288 Views
  • 1 replies
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New Nest Connect cant be added to Nest App

Purchased a Nest Yale lock. I have not been able to add the Nest Secure to my Nest App. The Nest App does not seem able to find the connect. I've tried all trouble shooting steps, nothing seems to get it added. Was really excited to instal the new lo...

Scotion by Community Member
  • 305 Views
  • 1 replies
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Nest connect error na023

I recently switched Wi-Fi carriers and have been trying to move all my nest items over.I have a Yale lock and I've been trying to connect my nest connect but I keep getting the na023 error.I've factory reset the device. I've turned Bluetooth off and ...

Defoster by Community Member
  • 417 Views
  • 2 replies
  • 0 kudos

battery replacement cover

i broke my battery cover that goes to my yale lock model number ###### or ########### how can i order this part. thanks

nest connect stopped working

Both Yale locks appeared offline on the app. I check my Wi-Fi router and the Connect barely showed signal, rebooted router, no the Connect doesn't show up at all on the devices list. I checked for MAC address filtering, etc, and all other devices are...

Nick224 by Community Member
  • 368 Views
  • 3 replies
  • 0 kudos

New Home owner needs to change combinations on nest yale lock.

Bought a house with nest yale locks. How do I set it up under my new owner account. I am afraid if I reset the locks I will lose access to entering the house. We are trying to contact the old owner to remove the locks from their account. If that happ...

hommie12 by Community Member
  • 292 Views
  • 1 replies
  • 0 kudos

Google Home missing NEST functionalities for Yale Lock

Hello,First thing, We like the fact that you can click on the Lock icon in Nest and have options (Privacy Mode, Family & Guests, History) rather than a simple click that locks and unlocks the door in Google Home. The ability to create and manage Entr...

Samagoue by Community Member
  • 232 Views
  • 1 replies
  • 0 kudos