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Forum Posts

Nest Guard - Can no longer update wifi settings.

So the other day I tried to add a new Nest Detect for a door due to a reno. Could not get Nest Guard to connect during the Detect set up process. Went through 2 levels of tech support for over 2 hours, with no resolution. Nest Guard is connected to m...

VTXRider by Community Member
  • 26 Views
  • 0 replies
  • 0 kudos

Monthly Charge

If I have paid in advance for the year for my nest aware and it goes offline next month is google going to refund my annual subscription fees?

jammo23 by Community Member
  • 43 Views
  • 3 replies
  • 0 kudos

Nest Connect help

OKAY, this is more about Nest Connect than Nest x Yale Lock, but when I do the wifi connectivity check even when I placed my nest connect next to the wifi its still showed a yellow light instead of blue. Tried to move on regardless, but at the room c...

User18 by Community Member
  • 56 Views
  • 1 replies
  • 0 kudos

Nest Yale Lock

I am starting to hate Next products. The Yale lock especially. My lock will work fine for awhile, then if there is any interruption in service, eg low battery's, disconnection etc, then nothing I do changes the Offline status except resetting the who...

jr20 by Community Member
  • 55 Views
  • 5 replies
  • 1 kudos

Getting Unlock and Lock notifications even when it's locked

I've beer getting phantom notifications of my door lock saying it's unlocked and locked. No one opened the door and it's locked. This has been happening for a few days. It's random. Sometimes it would do it for hours. Sometimes just mins.  I would li...

IMG_9752.jpeg
150dpi by Community Member
  • 68 Views
  • 1 replies
  • 1 kudos

Not able to redeem Nest Secure discontinuation $200 offer

I am not able to redeem the $200 for the discontinuation of Nest Secure product. I had bought a FitBit Sense 2 watch earlier using the code but returned it.I have never experienced in my life as worse a customer support as Google Support. I am trying...

Kishorehd by Community Member
  • 146 Views
  • 2 replies
  • 0 kudos

Nest Yale lock kills batteries immediately

So, I’ve been having to change the batteries fairly often on the nest/yale lock, about once every 6 or 7 lock operations. Then I get the low battery warning and the batteries die. I put in Duracell Alkaline brand new batteries every time. This has be...

JZ403 by Community Member
  • 92 Views
  • 1 replies
  • 0 kudos

All sensors offline

I’m unsure if I have Nest Secure or Yale. All my sensors are offline. Cameras are working. It’s not the thermostat either. It’s just the sensors. I don’t want to delete and then can’t add them back. Can someone guide me through on how to fix the sens...

Sfruits by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Replacement for Nest Detects.

When Nest Secure is decommissioned on April 8, 2024 my existing Nest Detects will no longer work.I am researching replacements. Don’t like the ADT option. Looking for something less obtrusive like the current Nest Detects.I’ve found a product from a ...

Boomerut by Community Member
  • 169 Views
  • 4 replies
  • 0 kudos