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Forum Posts

can’t update new Wi-Fi mesh to conect

I’m following instructions on the site but it simply doesn’t work. Nest app to settings to nest connect to restart - just gives error can not connect. What’s is wrong?

BAH by Community Member
  • 13 Views
  • 0 replies
  • 0 kudos

Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 33 Views
  • 1 replies
  • 0 kudos

Nest Yale lock offline

My nest take lock suddenly went offline. I followed all the troubleshooting and it reconnected for a few hours then went offline again. Please help.

Annie3 by Community Member
  • 44 Views
  • 3 replies
  • 0 kudos

Missing setting icon on Yale Digital door Lock

Hey Yale digital lock is working fine through the nest app and manually at the door screen! The only thing missing is the setting icon on the door Yale digital screen! For some reason it is missing and I can’t reset my pin code! Please advise

Ish by Community Member
  • 41 Views
  • 5 replies
  • 0 kudos

Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 50 Views
  • 4 replies
  • 0 kudos

Tags for Nest Guard

Hi, hope that somebody can help. The tags for Nest Guard are connected to an account. Now, when I deleted this account and try to connect the tag to the new account it is saying that it is connected to an other account. Since I cannot use this accoun...

Audey by Community Member
  • 54 Views
  • 8 replies
  • 0 kudos

Door position detection

Does the Yale Lock not have door position detection? I have auto lock on x1 Min, and j left the door open to carry items inside. I then noticed it auto locks while still open which could be bad if I slam the door closed while the deadbolt is out.

Bpostel11 by Community Member
  • 75 Views
  • 10 replies
  • 0 kudos