cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Bronze
  • 4535 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 156799 Views
  • 243 replies
  • 11 kudos

Unit shows power is out

After some false alarms on my new first alert sc5, I decided to reconnect this unit to my nest account. It hadn’t been connected since having issues transferring cameras to Google home. I had to wipe all devices. Anyhow I replaced the batteries and r...

kramerATX by • Community Member
  • 110 Views
  • 0 replies
  • 0 kudos

Nest Protect Alarm connector

Hi, I lost my Nest Protect 1st Gen Power Connector, where to get a replacement? it is 120v-60Hz. Thank you!!!

JennyNi by • Community Member
  • 165 Views
  • 1 replies
  • 0 kudos

What a rip off

What a rip off that Google have dropped their smoke detection. Their advice is to buy a first alert device which you cannot source in the uk, only available in the USA, and by all reports is utter garbage. At the moment would you really want to be en...

Re: NOT Happy Google

I changed my ISP and now I can’t connect to any of the protect devices. Tried every possible way! Wish hadn’t bought these, 15 of them for my huge house!

Nest Protect firmware 5.0rc31 appears to be broken

Hello,It appears that firmware 5.0rc31 is not doing occupancy and history properly.It is difficult to determine within the Nest app when this firmware was applied to my Protects, but I believe it was in the last few days. I have no 'Protect History' ...

cs12ag by • Community Member
  • 4467 Views
  • 45 replies
  • 8 kudos

NOT Happy Google

Google im NOT happy that you have Stopped the support of this 10 Year life product ive only owned for 2 years & you have completely wrecked the Integration to home assistant GET IT FIXED

Domenic1 by • Community Member
  • 214 Views
  • 0 replies
  • 1 kudos

Hot wire 2gen

I have 2 gen smoke and co devices that needs wires. I can't see why we have to buy brand new ones when they work find. The wires has green stuff on mine. The electrician said to just order new ones. I had my units for over 5 years. Where can I buy th...

Can I stop the yellow swirl warning about an expiring protect?

I have 7 Nest Protect devices in my house. The one in the basement is expiring and indicates "Replace by Jun 1, 2026." No problem, I will handle that by June, even with Google stopping manufacture. My problem is, because of that expiring basement Pro...

kiloman16 by • Community Member
  • 593 Views
  • 3 replies
  • 0 kudos
to vote