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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3462 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 130478 Views
  • 243 replies
  • 11 kudos

Scorching Hot Battery

Woke up this morning to the unit chirping and notice to replace batteries. Removed them and one was burning hot, enough so I had to submerge it in water for fear of it igniting and causing a fire. Seems like others have had similar experiences given ...

mrkjhn by • Community Member
  • 35 Views
  • 1 replies
  • 0 kudos

Nest protect replacement UK - First alert

Hi,So i managed to get a first alert to replace one of my expired nest protects. Unfortunately ive had to return it as you cant download the first alert app in the UK ! this leaves us with no viable alternative as far as i can see. Can we get a repla...

Andybrad by • Community Member
  • 28 Views
  • 0 replies
  • 0 kudos

No power to wired nest protect 240 v uk

HiHad a no power message on a 240v wired protect, I've taken down the device and checked the power at the small black socket plugged into device, it gets 240v !Took a small brush and cleaned all terminals,Took 3 batteries out and replaced Still no lu...

Banyaman by • Community Member
  • 151 Views
  • 1 replies
  • 0 kudos

Re: Scalding hot battery in nest protect

This just happened to use last night and the batteries were burning hot. We have 3 detectors so are a bit concerned. Does it definitely mean the device is defective ? Don’t want to fool around given what the product is supposed to do.

KPB57 by • Community Member
  • 183 Views
  • 1 replies
  • 0 kudos

Scalding hot battery in nest protect

I believe my Google Nest product to be faulty.I have installed the recommended Energizer Ultimate Lithium batteries in my 2x Google Nest smoke alarms.I have one alarm upstairs and another downstairs. They both contain fairly new batteries. The downst...

jmd23 by • Community Member
  • 266 Views
  • 8 replies
  • 1 kudos

Nest Protect bad decision

Dear Google/Nest team, Discontinuing Nest Protect puts lives at risk. I am one of the people directly affected. Because of hypersensitive hearing, I went without a smoke alarm for more than a week — until I found Nest Protect. It has been the only al...

Nest Protect WiFi settings

Online help says to change wifi settings for Nest Protect in Google Home, go to device settings and click on WiFi. There is no Wi-Fi option under the device settings for Protect in Google Home. I see no way to change wifi settings for Nest Protect us...

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