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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 109082 Views
  • 243 replies
  • 8 kudos

new batteries but still showing low

So I have seen many entrees to people having the same issue. New batteries are put in (the correct kind) and the system still shows low batteries. I have tried several times to reinstall FRESH batteries and the unit is showing low batteries on the ap...

mike99 by Community Member
  • 148 Views
  • 1 replies
  • 0 kudos

Smoke alert on phone

How do I get a noticeable alert on my phone if my Google Protect smoke alarm goes off? Think right now it just sends an unobtrusive message to the Nest app. When I’m not home and there’s a fire I want a LOUD notice, not something subtle…

solange1 by Community Member
  • 635 Views
  • 7 replies
  • 0 kudos

Contact Information

The police need the national address and phone number for my Nest system.Where do I find this information?

revblah by Community Member
  • 275 Views
  • 1 replies
  • 0 kudos

Turn off sensor

So I purchased a house that has the protect smoke/co2 alarms. I set them all up which went fine. But I am having work done in the home. Where there is going to be a lot of dust from sanding. How do I disable the sensors so that they won’t go off whil...

Nest Protect in google home app

I can’t see it in my google home app. I followed these steps in another thread: 1. Open Google Home app.2. Go to Settings.3. Under Home Features select Presence Sensing.4. Scroll down and you should see the Nest Protect you can toggle it as a motion ...

SM04 by Community Member
  • 530 Views
  • 3 replies
  • 1 kudos

Nest alarms & the Away feature

Is is required to have the location status set as "away" in order to receive notifications of fires from Nest Protect to the app?Does the app always have to be connected to wifi to receive notifications?

Harjunen by Community Member
  • 393 Views
  • 1 replies
  • 0 kudos

Nest Protect : Presence Detection

Hi, I have two Nest Protects using the same firmware versions, one is battery powered and one is mains. The battery powered one shows on google home presence detection but the mains powered device doesn't. Has anyone seen this, or could offer a resol...

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Nest Protect - no notifications

I’m currently away from the house and my nephew just called to say he was sorry for setting off the smoke alarm. I received no notification on my IOS device (yes, notifications are turned on), and there is no history of a smoke event in the nest app ...

Hopster95 by Community Member
  • 535 Views
  • 1 replies
  • 1 kudos