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Forum Posts

Hot batteries in Nest protect

My Nest Protect started a low battery chirping. I opened the battery compartment to remove the batteries and they were scorching hot. I couldn't even touch them. They were the energise lithium batteries recommended for the device. I am worried it cou...

Melanie by Community Member
  • 16 Views
  • 1 replies
  • 0 kudos

Resolved! Register Product

Do I need to register my Nest Protect for warranty purposes or does it do that automatically when I scan the QR code during setup in the app?

FW by Community Member
  • 27 Views
  • 2 replies
  • 0 kudos

Nest protect 2 mounting plate replacement

Anyone know of where to get 2 replacement mounts for the nest protect 2? Customer service will not send me replacements due to being out of warranty. I was told to find it on ebay. Very disappointed in the customer service. Any leads would be helpful...

jkujava by Community Member
  • 30 Views
  • 2 replies
  • 0 kudos

Nest Cam for Office

Hi,I use Nest cams personally at two properties and the app / web interface works great to toggle back and forth. Our office uses G Suite and we want to set up some Nest cams there as well. To avoid cross over with my personal residences, I wanted to...

skoles by Community Member
  • 37 Views
  • 3 replies
  • 0 kudos

Recordings have stopped

how can I set up recording as I have just got still images not live recordings, don’t feel safe in my own home anymore as can’t see anything

Battery draining rapidly on Nest Protect Smoke + Co Alarm

I received my Nest Protect 2nd Gen Smoke + Co Alarm three months ago and have already gone through three sets of batteries, including two set of the recommended lithium batteries. Mine is a refurbished unit and I thought this might be the problem. Ho...

mgh by Community Member
  • 59 Views
  • 3 replies
  • 0 kudos