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Nest Protect
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Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Resolved! My Nest thermostat is going to be disabled

I have received notice from Nest that I need to 'migrate from Works to Google Home my thermostat device in order to continue using it, after Sept. 29. I do have an account with Google, but do not have the faintest idea on how to proceed. I am a senio...

Amy131 by Community Member
  • 3 replies
  • 0 kudos

Protect API post-WWN sunset

Google sent me an email today reminding me that my Works With Nest app will no longer work starting next month. So where do I find documentation on the new Google API for Protects? Last time I checked there was no developer API for Protects.

apacheguy by Community Member
  • 1 replies
  • 0 kudos

Placement of Nest and CO detection

Where should I place the Nest Protect for a utility room with a gas water heater and gas furnace? This room is usually closed off by a door and has two tiny non-functioning windows. Knowing that CO is heavier than air, my concern is if I place it in ...

Ceiling mount for 2nd gen nest protect

Hi,Does anyone know where I can get a ceiling mount for a 2nd Gen. Nest protect? I contacted Google directly and was told they can’t sell me one since it’s out of warranty - makes no sense, but it’s Google. Thanks

Steve19 by Community Member
  • 5 replies
  • 0 kudos

Help to contact a human a Google Nest!!!!

Can someone please give me a working phone number of Google Nest Customer Service? I've been trying for a month to find a phone number that works where I can connect with a human from Google Nest to assist me with re-installing a smoke detector.Thank...

LaJuanm by Community Member
  • 6 replies
  • 0 kudos

Replacement wire

Hi! I am installing the last nest protect in my condo and the wire isn’t working. Is there a way to order a replacement wire? thanks in advance

Obentobox by Community Member
  • 3 replies
  • 0 kudos

Selling Nest Protect

Hi, I have 5 Google Nest Protect that I am trying to sell/get rid of. 4 are unopened, one is opened but has not been used.I have reached out to Google, Amazon, Best Buy, even Apple to ask about their trade in programs, but have come up empty handed. ...

rglenn1 by Community Member
  • 5 replies
  • 1 kudos

Smoke sensor failure

smoke sensor failure on 5 year old unit. cleaned and replaced batteries and even the unit says "replace me". cracked the button trying to save it. now it looks like the other 3.

DougW by Community Member
  • 4 replies
  • 0 kudos