Topics with Label: Connectivity Issues

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

Resolved! Can’t connect my smoke detector nest product to my new wifi

I changed my internet supplier with a new wifi. I have two nest smoke detectors and can’t reconnect them to the new wifi and also my nest app

Nest smoke alarm

Can't connect to my nest smoke detector tried many times

FYI-Spectrum.net 2024 era supplied routers will not connect with Nest Protect gen2 wireless devices

Spectrum.net provides IP6/IP4 compliant routers in my area. Spectrum also controls the configuration of the device - the user cannot manually set anything on the router. Nest Protect gen 2 devices require access to a 2.4 GHz channel - this apparently...

Cannot setup nest smoke detectors after changing wifi.

I changed intertet providers and now all of my nest devices are offline. I need to configure the new wifi on each device but I am unable to connect to the devices from the app. I am following the instructions on the app and it goes and says that it i...

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