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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2214 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18393 Views
  • 0 replies
  • 7 kudos

Onn indoor camera

I had an Onn indoor camera delivered to my house recently and I’ve been trying to set it up since this morning. I’ve read the instructions word by word and it just won’t connect to my google home app. It always says device is unreachable after it tak...

dilynnz by • Community Member
  • 46 Views
  • 0 replies
  • 0 kudos

Ghost Camera

Hi Google Support,I need help clearing three legacy Nest cameras that are stuck in a “transferred to Google Home” state and cannot be removed.Summary- Devices: 3x Nest Cam Outdoor (1st gen, wired)- Status in Google Home: Offline- Behavior: The device...

Nfg by • Community Member
  • 27 Views
  • 0 replies
  • 0 kudos

Doorbell doesn't work

Just hooked up a new Google Nest 3rd Gen doorbell camera. I believe the provided puck is hooked up to the right wires . The doorbell sends a message to my Google devices saying someone is at front door but the doorbell itself no longer works. Any ide...

Jimbo22 by • Community Member
  • 29 Views
  • 0 replies
  • 0 kudos

Reporting a setup bug, Nest Doorbell 3rd gen

I already had the home app installed and apparently over time the Bluetooth permissions were either automatically revoked or never approved. Encountered Issue during Wi-Fi setup of the 3rd Gen doorbell, the WiFi setup would just simply error out inst...

kywildcat by • Community Member
  • 41 Views
  • 0 replies
  • 0 kudos

Google Nest Camera alerts

My Samsung S22 was stolen in Spain. While in Spain I bought a new S25. After getting back to the US and getting it back on my Verizon account some things don't work. One thing seems to be getting my camera alerts. I have gone all through the settings...

QuietBrew by • Community Member
  • 25 Views
  • 0 replies
  • 0 kudos

Nest cam outdoor install near other lighta

Can a nest outdoor cam be installed near other lights? I have an existing motion detecting floodlight (not a smart flood light, and not relayed to any other Google cam product) that id like to keep installed because it's brighter and would like to mo...

Gator29 by • Community Member
  • 35 Views
  • 2 replies
  • 0 kudos

Nest 2nd Gen wired outdoor cam setup

I have an older Nest 2nd gen outdoor wired cam with no QR code or set up code. I changed WiFi networks, and the troubleshooting told me to disconnect the cam then add back in to the new network. In the final analysis I actually had to build a new hom...

OGauge4Me by • Community Member
  • 55 Views
  • 2 replies
  • 0 kudos
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