Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Google battery camera

I didn't see my option sorry about that guys but I need to find out if I need to get information in my history from my outdoor camera how do I do a screenshot or save a video to share it with somebody else for proof

Doorbell Won’t Mount

I took my Nest Doorbell Battery off to charge it, but the small black button on the back that stops the doorbell from being removed without using the tool is now stuck in the "pushed in" position meaning that it can't be re-mounted properly and is no...

Impossible install?

Trying to install Gen2 wired doorbell but the Nest App refers me to the Home App... The Home App can't use QR codes and asks for a setup code... The doorbell has no setup code ... I didn't read anything about Google stopping support for the doorbell ...

No motion detection

Hello,I have three Google Nest cameras (Indoor x2 - Outdoor x1)I have carried out multiple tests, reset the factory settings, uninstalled and reinstalled all the devices.Unfortunately, I still have the same problem.To detect any motion, they have to ...

Doorbell audio not working

There is no audio from the doorbell at all. It doesn't chime and it doesn't record any sound.

No light control feature on my Nest floodlight cam

I recently purchased and installed a Nest Cams with Floodlight. Worked fine for about a week but then the light controller went away. Now the Floodlight option in Device Features is gone along with the ability to change the timer on the light, and it...

Doorbell Mount Button Stuck

The security mount button / pin on the back of the Doorbell is stuck and pushed in. I can't mount the bracket and the device won't turn on. I've tried a little silicon lube on it but that doesn't help. Any advice?

Nest app and cameras wrong time

The time of the camera video records is not correct. I’m not matching that current time that I have in my system and actual time

cant connect to wifi while setting up device (no internet)

Recently, I bought a Nest Floodlight Cam. While setting up the device, I kept getting stuck at the stage where it tries to connect to Wi-Fi.After a few hours of troubleshooting, I discovered that the device itself wasn’t faulty — it could connect to ...

Replacement chime connector / chime puck

Hello!My daughter moved out of a rental house and forgot to uninstall the chime connector / chime puck. The landlord won't allow them to retrieve it. She has installed the Nest 2nd Gen wired doorbell at another location but it can't activate the mech...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Google battery camera

Doorbell Won’t Mount

Impossible install?

No motion detection

Doorbell audio not working

No light control feature on my Nest floodlight cam

Doorbell Mount Button Stuck

Nest app and cameras wrong time

cant connect to wifi while setting up device (no internet)

Replacement chime connector / chime puck

Nest Camera and doorbell

How to view 24/7 video history on google home

Nest Activity zones

Camera Notifications When Home but Set for Away On...

No power to nest cam. Its plugged in but Nothing.....

Nest doorbell (battery) keeps chiming once wired

Unable to adjust settings for Floodlight

My nest doorbell & indoor nest cameras are being r...

Ending a subscription

Google Nest Doorbell does not ring on Google Nest ...