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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2718 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18936 Views
  • 0 replies
  • 7 kudos

Customer support

Has anyone actually had there issue resolved from customer service/engineering team. Seems like im just getting the run around. We keep emailing back and forth for days and instead of asking several questions at once they keep asking for screen shots...

Resolved! Google doorbell

We are using a wired Nest doorbell, which previously worked without any issues in the Nest app. Since the required migration to the Google Home app, we have been experiencing ongoing problems. Whenever someone rings the doorbell, it almost immediatel...

RobinCr by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Frustrated with nest cam battery issues

I’ve had my nest outdoor cam (battery) for almost 4 years now. I’ve had them both plugged in and i had no issues for the first 2 years, both plugged in and showing the infinite sign. But these last 2 years, the cams keep draining the battery even whi...

Reazonz by Community Member
  • 64 Views
  • 1 replies
  • 0 kudos

Floodlight camera goes flat

Hi my two week old Google floodlight wired goes offline and stops being seen or controlled in home app and doesn't switch on when using app but the camera bit still works and is online but comes up with low power check water or dirt on magnetic but i...

Doorbell camera slow

What the hell is wrong with you Google? do you not realize that hundreds of thousands of people are having issues with their doorbell camera loading and functioning correctly? it doesn’t matter whether I have five bars of 5G Ultra Wideband connection...