Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I have multiple cameras indoor and outdoor, both older Nest and newer. For the past couple days I have not been able to watch any footage on any of them. They are obviously working as I can see event preview images on the timelines but if I try to vi...
My subscription to nest aware expired while I was out of the country. When I returned I reactivated it. It was dormant for no more than a week or two without paid subscription. All my familiar faces and recordings for the last 30 days are gone. Can I...
We have four Google Nest (outdoor, battery) cameras at our synagogue. They’re about 2 years old; installed: new when installed. Three record and live stream just fine. The one “problem child” is the camera in the most critical position (monitoring th...
My camera isn’t saving yesterday’s feed it’s only showing live. I’ve tried going into settings and changing it but cannot find how to back up my days or even seen the events. Help!
Can someone from Google actually help their customers with this issue? Google Home turns up the volume on iOS to the max when I open the single Nest camera view. I tried on three iPhones so far (SE, 13 Pro, 15 Pro). Installed/reinstalled the google h...
Just today notice I'm not getting any notification from any of my outdoor cameras or doorbell. Please look into this issue.
I have a Google Nest ( wired ) doorbell. There is no wired inside bell in my house. My iPhone on Nest app used to give a doorbell sound if someone rang the bell. There was also a notification. But now the doorbell sound has stopped. The doorbell came...
My nest wired outdoor camera’s video is pink. Is there a way to fix or correct this problem?
My live view is probably available 25% of the time. I always get the error message “Live View unavailable, camera may be unreachable (5 ft away from my 300x300 fiber internet router), or saving battery (it’s wired?)”. I have restarted and removed sev...
Front door camera battery is empty. How can I fix this issue- change the battery?
