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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2380 Views
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  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18597 Views
  • 0 replies
  • 7 kudos

Nestcam is plugged in but says "solar"

My nestcam has been running on mains power ever since I installed it about 3 years ago, but now it is struggling with video recordings and under "battery" it says "solar" (my other cameras all say "plugged in".Could this be the windchill? It has been...

Dustyb154 by Community Member
  • 59 Views
  • 2 replies
  • 0 kudos

Google cameras repeatedly offline

I have both original Nest and the newer Google Nest cameras.All were migrated to the Google home app.For the last month or so, the newer Google Nest cameras keep dropping offline, then randomly coming back. One camera does not stream live, but you ca...

The camera pause function

When I click on the camera pause button now, the screen becomes blank instead of a still picture the way it used to be. Is this the way it is now, or is there some kind of setting to change? Or do I have some kind of problem to fix?

geness by Community Member
  • 66 Views
  • 2 replies
  • 0 kudos

Unable to play video history on iPad

I am unable to access any of the saved video clips using the Google Home app on my iPad. The same clips work fine when accessed from my iPhone app or from the Windows desktop/browser.When I launch the Google Home app I see the live video for each of ...

2/3 cameras not working

We have 2 indoor nest cams (wired second gen) and a doorbell cam. Yesterday morning one of the indoor cams and the doorbell cam live views stopped working. It would say the device is offline but both still had notifications whenever events (motion, p...

JoJ0 by Community Member
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  • 2 replies
  • 1 kudos

Nest Cam (Battery) Live Feed Stops After 5 Minutes

I just installed 2 indoor Nest Cams (Battery) and I thought everything was working great until I realized that the live stream times out at exactly 5 minutes. I then get an error message saying “Camera unavailable. Couldn’t reach this camera”. Then I...

Nest Hub Max and Nest Wired Doorbell Gen 3

Hello,I have the Nest Hub Max, originally bought back in 2020. It is updated to the latest version. I recently bought the Nest Wired Doorbell Gen 3. Both are on the same WiFi network, both are part of the same Home in the Google Home app.When the doo...