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Cameras and Doorbells
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Forum Posts

Doorbell won’t connect to assisting device

I had to factory reset my doorbell because it was offline and would not reconnect. Now when I try to add it to the Nest app, I get error NC016, then NC014 that it cannot connect to assisting device (thermostat). I have restarted the router and modem,...

Jills by Community Member
  • 6 Views
  • 1 replies
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Filter choices

I installed this doorbell a few days ago. There were 3 filter choices, "person", "motion" & "sound". Anybody know why the "person" choice disappeared and how to get it back? Thank you.

JeffAtlas by Community Member
  • 4 Views
  • 1 replies
  • 0 kudos

Nest Doorbell Chipping and Peeling

I have a Nest doorbell that is Chipping and Peeling around the camera lens. I have concerns that this might cut someone. This is my second replacement for the doorbell as the original doorbell had the same issue. Has anyone found a fix for this? It a...

Skraps by Community Member
  • 7 Views
  • 0 replies
  • 0 kudos

Backplate replacement

Hi, could I please buy a replacement backplate for google Nest Hello door bell. Someone decided to try and steal out bell and instead ended up damaging the backplate in the process...Good news it they did not steal the bell bad news is the back plate...

ElenaY by Community Member
  • 6 Views
  • 1 replies
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Motion detection and light control

I have a nest doorbell and Philips hue lights. It would be ideal to be able to have the lights turn on after sunset when motion is detected. I see this has been requested for years by various users, how hard can it be? Had anyone got a good ITTT rout...

Replacement Wired Doorbell Wont Connnect

I replaced our new Nest Wired Doorbell due to severe halo issues, and now I cannot connect the replacement doorbell. We have 4 Thermostats and 3 other cameras, and they are all working fine on our NEST network. The replacement doorbell doesn't allow ...

CFH2022 by Community Member
  • 15 Views
  • 1 replies
  • 0 kudos

Locked out of newly purchased house

I just bought a house that has Nest locks. The previous owner gave me the code to get in and it was great. Then his wifi shut off before I transferred the system and I can't get in! Any way to get the lock open without breaking it?

Lvbh by Community Member
  • 12 Views
  • 1 replies
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House chime has 6 wires, doorbell wire has 4

I’ve wired many doorbells, but this one has me stumped. There are 6 solid colors connected in the chime, but only 4 at the doorbell. The 4 aren’t solid colors. How do I wire a Nest Hello doorbell when the inside chime has 6 wires and the wire outside...

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Afkbrad by Community Member
  • 14 Views
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Resolved! Not receiving doorbell alerts

We have a Nest Hello doorbell that works great. My husband, who has an Android phone and tablet, has the primary Nest account t. Thus, I have to access everything through Google Home. I can see everything through the doorbell camera; however, I do no...

Stay Away from Nest Products

Stay away from Nest products. I went through 3 agents over chat and one over email and no one would warranty my Nest Hello doorbell. It's 2 months out of warranty. The microphone has stopped working. I have also read of other people with this same is...

MarkH by Community Member
  • 11 Views
  • 0 replies
  • 0 kudos