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Cameras and Doorbells
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Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Cannot connect doorbell

I migrated my nest account to google. Everything migrated over except the doorbell, nest gen 1. tech said to rest to factory setting which I did, bit when installing still says it is connected to an old account (nest). I cannot sign into the old acco...

Nest Hello is Peeling

My Nest Hello Doorbell is Peeling . Love the product, but it looks terrible in the front of my home. I have 2 nest camera's, and a thermostat and full subscription but if I cannot fix this I will have to change to a different make as this premium pro...

Turned off IPv6 and magic!

After almost 6 months of my Nest thermostat and Nest Hello doorbell not connecting to my Google Nest or Home apps I have finally cracked the code!I’m in the UK using a full fibre Community Fibre 3GBps connection. On a desperate hunch, I turned off IP...

Google Nest Hello first generation issues

I bought the 1st generation Google Nest doorbell second hand. When I installed it it worked fine. Then I tried to pair it with my Amazon Echo Show which I later found out is NOT compatible. (I have no window to see out so I was trying to have the vid...

Resolved! Doorbell camera

The back of my doorbell camera doesn’t have a code or six digit number. How do I put it in if I have the original box. It doesn’t give me an option to put in the serial number. Does anyone know how to fix this or did I just throw my money away?

Does Google Still replace peeling Nest Hello

The peeling of my Nest Hello has gotten significantly worse, even though it’s in an area covered from sunlight. I’ve seen a couple of forums where people mentioned that Google is offering out-of-warranty replacements for this peeling issue, consideri...

Hello Nest, Gen 1 cannot reconnect to Nest App

I have a Gen 1, Hello Nest which began intermittently losing video and inconsistently would ring both the button sound outside and the indoor chime. I have a second Hello Nest at the side door and it is hooked up to a separate OhmKat door bell system...

JL5404 by Community Member
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  • 4 replies
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Way To Access Old Recordings

I have a Nest Hello Doorbell, an iPhone, I use both Google Home and the Nest app. I stopped my subscription to Nest Aware a week or so ago because I am moving, and didn't care so much to lose the recordings of passing by cars and such.. Well 03/14/20...

Nest Hello peeling

My Nest Hello doorbell is peeling really badly and now looks awful. It is located in a shady spot so I don't think the sun caused the damage.This appears to be a common problem so is there a way to get it repaired? https://drive.google.com/file/d/1I7...

Dudda by Community Member
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  • 7 replies
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