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Cameras and Doorbells
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Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2653 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18875 Views
  • 0 replies
  • 7 kudos

Reporting a setup bug, Nest Doorbell 3rd gen

I already had the home app installed and apparently over time the Bluetooth permissions were either automatically revoked or never approved. Encountered Issue during Wi-Fi setup of the 3rd Gen doorbell, the WiFi setup would just simply error out inst...

kywildcat by Community Member
  • 93 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Camera troubleshooter indicates no wi fi from camera

My Nest camera purchased in 2019 indicates no wi fi from camera. I get live camera input but no recording or notifications unless I ring the doorbell. Was good until yesterday. Rebooted router and it indicates wi fi is good. Is there anything I can d...

Stewball by Community Member
  • 933 Views
  • 5 replies
  • 0 kudos

Nest Doorbell

I've had Nest for years! I just switched from Cricket to T-Mobile. Same phone number! When the doorbell rings it still shows on our Smart TV who is at the door. But, it is not on my smart phone anymore. Android is what I have.I tried to sign in and I...

Allie1 by Community Member
  • 764 Views
  • 1 replies
  • 0 kudos

need help for doorbell

please help!I installed 2nd nest google doorbell. everything went fine, but I could not hear "ding dong" or ringing on my phone when pressed the doorbell. I did call Google tech for help. after configured, turned on everything....sound notifications ...

tnguyltdta by Community Member
  • 1826 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Camera not Sending Notifications

I am no longer receiving notifications from my 2 Nest cameras. Notifications are turned on for both Nest and HOME within Android general settings and Notifications are turned on in the Nest app for both of these cameras. However while the cameras sho...

BeeGirls by Community Member
  • 1509 Views
  • 3 replies
  • 0 kudos

all notifications stopped working on my phone

hi all our cameras and doorbells been fine 6+ months evereytime someone walks in front camera we receive notifaction to our phones, then around 4 hours ago they all stopped, nothing changed, checked settings and even reset my phone and reset the inte...

Nest Camera Battery cannot connect through phone bluetooth

I have just replaced the Internet Modem, which automatically changed the Wifi Connection. I can change the Wifi connection on the Google Hub Display but not on the two Cameras. I followed online advice to delete the Cameras (Battery type) from the Ho...

VinOng by Community Member
  • 1309 Views
  • 1 replies
  • 0 kudos

Resolved! Nest app and the Google App

Hi. I have 2 Nest Cameras. One indoor, one outside. I have the nest cam app but its only showing my outdoor camera. I traded in my drop cam (indoor camera) for the Nest Cam Pro.THe issue I am having is, both cameras only appear in the Google app, and...

Mare57 by Community Member
  • 2928 Views
  • 7 replies
  • 0 kudos

Doorbell battery not charging or starting

Hello, my battery operated doorbell doesn’t seem to charge or start up. There are no lights when charging however I do see a green lightI and solid white light but it doesn’t stay lit. I’ve done a reset and I believe factory reset. I removed it from ...

skoman by Community Member
  • 2914 Views
  • 4 replies
  • 2 kudos