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Resolved! Regarding an issue with Chromecast 2nd gen and Chromecast Audio

Update 3/20/25 Hey folks, If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chrome...

GoogleNestTeam by • Community Manager (Admin)
  • 2237633 Views
  • 15931 replies
  • 2517 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 24732 Views
  • 0 replies
  • 11 kudos

Google TV Streamer - Home Panel

Hi all, I just got a Google TV Streamer and set it up last night. I am connected via Ethernet. It all works great with the exception of the Home functionality. I can’t see that at all and I have lots of device in my smart home including Nest thermost...

Chromecast 2 and android 7.0

Hello, i havethe same prob as many, with one more, my tablet is under android 7.0, and it's impossible to install the new home versions. Before ur updates everything was going well. I tried to reset all but if i can connect the tablet to the Chromeca...

Dran by • Community Member
  • 26 Views
  • 1 replies
  • 0 kudos

No sound / volume on successful set up

Just bought a google streaming device today and the setup was fine however i can’t get any sound - yes I have turned on and off ect and did a fair bit of troubleshooting but nothing the picture is good just no sound it’s a Bauhm tv

Dad6 by • Community Member
  • 27 Views
  • 0 replies
  • 0 kudos

CHROMECAST NOT CONNECTING

MY CASE Case ID 9-6299000038701I HAVEN'T HEARD A THING FROM YOU ABOUT MY CASE.WHAT IS THE STATUS?

Huevos by • Community Member
  • 86 Views
  • 1 replies
  • 0 kudos

Case status?

Case 7-9981000038562 has been dormant since March 11th. I requested an update 2 days ago via email and have not received a response.This is for the following outstanding issues:1. When I try to use verbal commands or automations to stream a Nest came...

bloodhawk by • Community Member
  • 44 Views
  • 0 replies
  • 0 kudos

Chromecast still not working

I'm trying to set up my chromecast again after the resent crash but it keeps saying can't authenticate,does anyone know what i should do please

Oversaturated image

HiI tested out Google tv streamer and compared it to another tv box that I own and my tvs built-in apps in terms of image quality.Then I find after testing a lot of different content that Google tv streamer deliver a clear and sharp image but I find ...

Klabbis by • Community Member
  • 42 Views
  • 0 replies
  • 0 kudos

Chromecast and App F1

Greetings! We are from Brazil and we speak PT-Br. We are subscribers to the F1 app (Formula 1). When trying to watch the qualifying race today, we opened the app on our mobile device, changed the language to Pt-Br and then connected it to Chromecast....

Nádia_LS by • Community Member
  • 33 Views
  • 0 replies
  • 0 kudos
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