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Forum Posts

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25416 Views
  • 0 replies
  • 11 kudos

No Cast destination found

I can't cast from Google Chrome (browser) to Chromecast (connected to TV). The problem occurred suddenly, and we have used the same setup (without changes) for several years.I have done the following:Restarted ChromecastReset Chromecast to factory se...

mTm-as by Community Member
  • 388 Views
  • 0 replies
  • 0 kudos

Video and Audio Sync on Chromecast and Nest Audio Hello,

Hello,I am a Google customer. I have all the products from the phone, the watch, the headphones to the Google speakers.I really enjoy the products.Today I bought a chromecast and saw that it could not synchronize its audio with google nest. I feel th...

Sagiv by Community Member
  • 355 Views
  • 0 replies
  • 1 kudos

How can I troubleshoot connection issues with my Chromecast device?

Check Wi-Fi Connection: Ensure that your Chromecast device and the device you're casting from are connected to the same Wi-Fi network.Restart Devices: Power cycle your Chromecast device by unplugging it from the power source, waiting for a few second...

Chromecast HD with Google TV cuts off

Hi, my Chromecast HD with Google TV is getting cut off on my 2009 LCD Sony Bravia, The screen size is a bit too big for the TV to display all of it and I want to know so that I can see everything on the screen and not see a little bit of when the mic...

Why doesn't the remote control work?

The remote control that I received in pre-sale with the realme 4k smart google tv stick does not respond to commands after a month of use.

Trying to play audio from Mac laptop while chrome casting

Hi there,I bought a chrome cast because I wanted to wirelessly play movies from my laptop to my Epson projector And I want to play the sound from my laptop, from a headphone jack, into my speaker system.So think of it as you would if everything was c...

Badvalleys by Community Member
  • 1673 Views
  • 4 replies
  • 0 kudos

Only one time cast Screen next time not working

To cast screen using Google home to Google TV. I need everytime to clear cache and force stop Google Play services or needs to restart my Android mobile then only cast screen works otherwise it will never works for me. May be Google Play Services wil...

PankajSahu by Community Member
  • 2721 Views
  • 3 replies
  • 0 kudos

Chromecast

How do you remove products or devices in your home that was secretly put in without your knowledge. My ex is controlling my thermostat cameras lights doorbell he 3rd partied my RING and ADT to my amazon. He put himself as two factor authentication to...

ShmilyMoJo by Community Member
  • 4205 Views
  • 11 replies
  • 1 kudos