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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Resolved! Does Chromecast work with standard USB-A sockets

The latest Chromecast HD seems to have a USB-C plug, but my TV has a USB-A socket. Does Chromecast come with an adaptor, or does it only work with a USB-C socket? I can't find this info in the product information. Thanks.

No sounds on chromecast devices

Multiple devices not getting sound from device. We have restarted, reset, and replaced some devices. It appears to possibly be an issue with a chrome update. Curious if anyone else experiencing this issue? Staff are casting from chromebook to chromec...

MikeJ2 by Community Member
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Chromecast with android tv 4k can not play back MKV files.

I have a library of Movies on a plex server in MKV format. They play back just fine using the plex app on PC, Android, my smart LG tv, a Samsung smart tv, and even a Mi stick with Android TV on it. But not on the Android TV Chrome cast. WTF google. C...

Gleepicus by Community Member
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