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Forum Posts

Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 15146 Views
  • 0 replies
  • 10 kudos

Cast SDK developer console is down. I cant work

I am a developer, I can not work, please resolve the issue on your server.https://cast.google.com/u/1/publish/#/overview is down. I get server error HTTP 502.I have also confirmed from another IP and from a website that checks if websites are down.Th...

kjntn27 by Community Member
  • 82 Views
  • 1 replies
  • 0 kudos

Chromecast ultra - problem po aktualizacji

Od końca września mój telewizor potrafi nagle zacząć się nieustannie wyłączać/włączać (akurat kiedy wyszła aktualizacja na Chromecast Ultra - jest najnowsza wesja sprzętowa na urządzeniu). W tym czasie dioda na chromecast mruga na pomarańczowo. Jak w...

Łuki by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

Chromecast and Home Theater

Hello,I have a home theater with the AV processor and receiver in the basement. The den contains a 10 year old Sharp TV with mounted surround sound speakers and a subwoofer. A Logitech remote communicates with a IR device in the basement via RF. The ...

arosner by Community Member
  • 154 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast 4k crashing/rebooting during cast

I got a chromecast ultra (received with the stadia bundle at the time).I never used it because of this problem:when i connect it to my samsung 4k tv (any hdmi, cec enabled/disabled) it crashes and reboot after some minute from casting start.when i co...

mirmix by Community Member
  • 364 Views
  • 7 replies
  • 0 kudos

Image sometimes dark

Image is sometimes dark. Like a semi-transparent filter layered over the screen. It only affects some series/films. When I try to use a Chromecast gen III instead, it works fine. I have experienced this with several supported apps, like Apple tv, Net...

Polaris63 by Community Member
  • 223 Views
  • 1 replies
  • 0 kudos

Youtube keeps autoplaying a 'TV queue' when casting

Hi, I'm experiencing a rather frustrating issue where whenever I start playing a different video in my android phone's youtube app while casting to my chromecast ultra, it creates a 'TV queue'.I have changed settings in my youtube app, on the chromec...

casting stops when i turn off the screen of the phone

Casting ends after one minute when casting from phone to youtube app when phone sleeps (turning off screen). there was no issue last week (no setting was changed) but currently it disconnects from youtube app and stop casting after one minute when i ...

okano by Community Member
  • 3933 Views
  • 27 replies
  • 6 kudos

Chromecast can’t connect to wifi

Hiwe can’t get the chromecast to connect to our wifi. We can find the chromecast device on google home app but when we try to connect it to our wifi it can’t find it. we went on vacation and took our chrome cast with us and connected it to another Wi...

Marie0419 by Community Member
  • 374 Views
  • 1 replies
  • 0 kudos

Chromecast Connection Inconsistent

I didn't have this issue when I was using a Pixel and an older chromecast, but trying to cast from a Samsung phone means resetting the wifi connection 9/10 times. It should work that way but it's the fastest way I found to connect to a chromecast. Th...

im9810 by Community Member
  • 167 Views
  • 1 replies
  • 0 kudos