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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast works via laptop to tv does everything except movies

my chromast ultra using laptop with chrome is working on getting the screenshots on tv like documents all types of stuff except not for any of my movies or TV shows are working at all but we're 3 days ago!! Thanks in advance for your help Steven

roseynz by Community Member
  • 130 Views
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GoogleChrome Cast no longer connecting to WIFI of any kind

Guys I can no longer connect to wifi on the Google cast dongle. I’ve reset the unit 6 times and hard reset twice to the same avail! I’ve even tried to connect to my phone and nothing works same error “cannot connect” I’ve have 2 units in my home and ...

Bws83x by Community Member
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Not receiving DD 5.1 on YouTube TV

First of all, ignore the labels, I had to put something in the dropdowns.I have a ccwgtv 4k and until December I never had any problem getting Dolby 5.1 on YTubeTv. Now every NFL broadcast, or any channel that has DD5.1 comes in as LPCM 2.0. I haven'...

AZ3000 by Community Member
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Chromecast remote doesn't pair/ connect with Chromecast

Dear community,I used to have a working Chromecast on an LG TV. I bought a Chromecast remote earlier this week, but when setting it up, it doesn't connect or pair with the Chromecast. I have done a factory reset of the Chromecast, and also multiple d...

Dusse by Community Member
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Resolved! Chromecast Ultra, getting device replaced by support?

My Chromecast Ultra 4k which I have had since it launched is unfortunately crapping out on me now, everytime I turn on my TV, the chromecast always starts off on the "Can't connect to Wi-Fi" screen where it shows the 4 digits. I have to then unplug a...

Funcle by Community Member
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There is a defect in Dolby Atmos audio pass-through.

https://developers.google.com/cast/docs/media?hl=en#audio_passthroughIf you look at the “Audio Passthrough” clause in the Google Cast guide,• AC-3 (Dolby® DigitalTM audio technology)• E-AC-3 (EC-3, Dolby® Digital PlusTM audio technology)• MPEG-H Audi...

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BlueWindy by Community Member
  • 200 Views
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Factory Reset doesn't work

Hi!We've just moved and I'm trying to set up our chromecast Ultra in our new home. I was not the one who set it up last time so naturally I got the "please do a factory reset" message. I have now done a manual factory reset three times(holding the bu...

MarieM by Community Member
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Pixel 8 Pro casting to TV is capped at 720p

P8P YouTube video casting is capped at 720p!I have a P8P and I can watch YouTube at 4k on the phone. However when I cast to my TV, it is always capped at 720p.I can cast Netflix 4k HDR from my phone. But why can't I cast 4k YouTube?My TV is Vizio P55...

Him7403 by Community Member
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