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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 12280 Views
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  • 8 kudos

Only one time cast Screen next time not working

To cast screen using Google home to Google TV. I need everytime to clear cache and force stop Google Play services or needs to restart my Android mobile then only cast screen works otherwise it will never works for me. May be Google Play Services wil...

PankajSahu by Community Member
  • 2049 Views
  • 3 replies
  • 0 kudos

Chromcast tv

 I have a problem with my Chromcast tv . If i plug it the image will be covered with purple colour. I have to restart it more than two times so it can be normal. I don’t know what the issue so i can fix it. Even if i change the tv still the problem a...

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Ohoud by Community Member
  • 662 Views
  • 0 replies
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An issue with the child's profile

There is an issue and I don't know why this is happening. So basically the issue is that when I'm trying to switch into the child's account in the chromecast with google TV. It starts flickering in grey and it does that over and over again without st...

Kate789 by Community Member
  • 725 Views
  • 0 replies
  • 0 kudos