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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
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First Gen Chromecast Setup

Is it in any way possible anymore to re setup a first gen Chromecast? The device was working perfectly fine but I changed wireless networks and now it will come up on tv but can’t be found in the google home app. tried connecting to its hotspot, stil...

Bizambish by Community Member
  • 10 Views
  • 0 replies
  • 0 kudos

Chromecast not connecting to wifi

I’ve tried everything to connect my Chromecast to wifi and it’s telling me no every time. I even tried connecting it with another tv and still to no avail.

DMarie254 by Community Member
  • 13 Views
  • 0 replies
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Issues with TV using speaker group

I have set up a speaker group in the Google Home App (iOS), which includes a Chromecast, a Nest Mini, and soon will include 2 Nest Audios. I can ask the Nest Mini to play music on the speaker group, where it will play on both the Nest speaker and the...

Alfie24 by Community Member
  • 10 Views
  • 0 replies
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Constant Mini-Freezes on Chromecast

Just got a brand new Chromecast HDNo matter if I cast from my iPhone or from my MacBook, there are mini "freezes" every 10 or so seconds. It only freezes for about half a second before resuming itself, but repeats the same thing every 10ish seconds. ...

claire4 by Community Member
  • 35 Views
  • 1 replies
  • 0 kudos

Chrome cast not communicating with iPhone

Hi there I have been getting this message Abby’s only TV may be set up, but we could not communicate with it from your iPhone. I have local network on I have tried restarting all devices including factory resetting chrome cast I have restarted my Wi-...

Abby3 by Community Member
  • 58 Views
  • 3 replies
  • 0 kudos

I can’t watch youtube

How can I set up google home because when I set up already I can’t watch YouTube they said this item isn’t available in your country

Kalyan007 by Community Member
  • 68 Views
  • 1 replies
  • 0 kudos