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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Google chrome cast won’t reset

Hi my Google chrome cast no longer seems to be working. When I turn it on, all I get is Google tv screen in a rectangle box with the Google colours rotation around it.tried hard reset, however the light stays white, it won’t go yellow.

janeo by Community Member
  • 38 Views
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Chromecast: no surround when casting from Computer

hi all,I have a Chromecast TV HD and when casting from VLC or PLEX (from computer) there is no surround sound, only stereo.However when using the Amazon Prime App included in the Chromecast it produces surround in DD.Also when switching to my old Chr...

Parker3 by Community Member
  • 83 Views
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Chromecast volume

I’ve had google tv/chromecast for over a year. Suddenly the remote does not work w the tv volume. I can only use chromecast volume which is too low. I’ve reset, bought 3 more, same thing. Google help was NO HELP! I’ve been under settings, I can’t pai...

AMFW by Community Member
  • 55 Views
  • 1 replies
  • 0 kudos

Disconnects

Hello, my chrome cast is not working due to the WiFi not being connected to the same network. When I try to disconnect from the WiFi via the google home app via settings it Is, it will not even let me click on this and says - “These settings are unav...

Chlo by Community Member
  • 76 Views
  • 1 replies
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Resolved! Chromecast TV and iPhone

I am about to go on holiday . I am being encouraged to buy a Chromecast with TV in order to play multiple apps/programmes whilst away. I am also told this could be used to widen programme availability back home. Can I use Chromecast with my iPhone? I...

VOICE CASTING FROM NEST HUB TO CHROME CAST

I have a Google nest display hub and chrome cast in one room.I used to be able to say to my Google nest display:“hey Google play Benidorm on Netflix on Kitchen TV” and it’d start playing on my Kitchen TV/Chrome cast but it no longer works? I've linke...

KB1989 by Community Member
  • 102 Views
  • 1 replies
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Chromecast down/up arrows not working

The down/up navigation buttons have stopped working on my Chromecast remote, although they were working fine last night. I have tried factory resetting the remote, taking out the batteries, unpairing/repairing the remote to my TV, and installing the ...

deartree by Community Member
  • 95 Views
  • 2 replies
  • 0 kudos