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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast 4k wont recognize my mobile data

I can't set up my Chromecast because the WiFi list doesn't recognize the mobile data from either of our two iPhones. We're able to use our mobile data on all other devices, including iPads, PCs, etc. I have tried everything from turning our phones on...

Natalietm by Community Member
  • 84 Views
  • 1 replies
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Initial set up of chromcast

I am replacing my Amazon Fire TV remote with the Google Chromcast. I've followed the set up instructions. I now have to turn on the TV with the Amazon Fire remote, the I can use the Chromcast remote. HOWEVER, the "set up lady" keeps talking to me! Ho...

billaskin by Community Member
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  • 1 replies
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Resolved! Home button on chromecast voice remote doesn’t work

I recently purchased a Chromecast with Google TV (4K). I went through all the set up steps successfully, and from the google tv home page I went to the Netflix app to log in. Once I logged in, I wanted to exit the Netflix app so I could log into and ...

google chrome cast keeps saying no connection

Hi, my google home keeps saying "No connection" when I want to connect with google chromecast.Chromecast is in the TV HDMI.I have google home app on my iphone, and internet. It's connecting. It even takes over my TV when I try to connect. But than.. ...

GeertjeV by Community Member
  • 145 Views
  • 1 replies
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Chinese sound coming thru

My chromecast is casting videos fine but the sound isn’t coming thru at all or I have it turned all the way up on both devices and can barely hear it. When I stop casting, it’s blaring on the original device. I can’t figure out why the sound isn’t wo...

chromecast 2 devices responding to my voice

Hi. I have a chromecast tv 4k in my living room. I also have a google clock in my master’s bedroom. my living room and master’s bedroom is right next to each other. when i speak to the remote of my chomecast 4k, my clock and tv chromecast both respon...

car4t_007 by Community Member
  • 138 Views
  • 3 replies
  • 0 kudos