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google chrome cast keeps saying no connection

GeertjeV
Community Member

Hi, my google home keeps saying "No connection" when I want to connect with google chromecast.
Chromecast is in the TV HDMI.
I have google home app on my iphone, and internet. It's connecting. It even takes over my TV when I try to connect. But than.. connection failed. Why? what's going on? I am desperate.

 

When I want to set chrome cast to facturay settings, the advise given is to use the google home app, but I can't connect to the app... So I need more help. Pretty please:(

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi GeertjeV,

 

Thanks for posting here in the Google Nest Community. You can try performing the factory reset manually by pressing the button at the side of the device. Use this guide for more information. Let us know how it goes.

 

We look forward to your response.

 

Thanks,

Kimy