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Nest Thermostats

Forum Posts

Heatlink not powering up

Hi.move had my best installed for around 12m and now it’s suddenly just stopped working.the heatlink has no sign of power.I have checked the power source and that’s all live, just no heatlink not sure what to do next?

Wifi not detected and software out of date

I have a 3rd generation Nest Learning Thermostat, several months ago it stopped seeing my wifi and I cannot use it on the app. I have attempted over and over to reconnect it, reset the router, reset the thermostat, reinstalled with no success. The ve...

tlives69 by Community Member
  • 1 replies
  • 0 kudos

Heat Pump Back-up Electric Heat Lock Out

Is there a setting in the thermostat for the maximum ambient temperature that the thermostat would energize the electric back-up heat in my heat pump? I was told by our HVAC guy that competing thermostats do provide this setting (e.g. in his house). ...

Google Nest will not connect to Wi-Fi

I have been trying for months to get a replacement thermostat as mine will not connect to wifi. I have sent and responded to several emails but the threads just keep getting closed out. Please someone help! Is there a number I can call? case number 9...

ecdavis3 by Community Member
  • 1 replies
  • 0 kudos

Nest Thermostat

I have measured 24 vac right on the thermostat between the R terminal and the C terminal yet I keep getting an E 297 error. What is wrong?

James3 by Community Member
  • 3 replies
  • 0 kudos