Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Reduced Alexa functionality with Nest thermostat-impact upon people with disabilities
It is so disappointing that it is not longer possible to turn heating on with Alexa commands when the Nest thermostat is set to Eco or Off. one of the main reasons we bought a Nest thermostat is that it was possible for my wife, who is visually impai...
Locked Thermostat
I have had my vivint panel, camera and thermostat for over a year. Recently, I locked my thermostat so the kids couldn’t charge it. When I try to unlock it to adjust settings, it no longer accepts my pin and tells me it’s the wrong pin, but it’s not....
NEST Thermostat Technical Issues (Heat Pump)
Issue: My NEST Gen 3 thermostat was setup by the previous homeowner incorrectly (it appears). I live in a remote area which its hard to get help so I can't just hire a NEST pro sadly. It was setup as a dual fuel system with alt. heat, when in reality...
Nest Thermostat dropping WiFi
Have had no issues with WiFi connection before Sept. 25 update. Now Thermostat shows connected to WiFi and Nest App at the thermostat itself but neither or my thermostats show in my app now. Please help resolve this as we travel ofter and rely on Nes...
nest thermostat is not working
I have tried everything, but wifi nest is still not working including restart, follow instruction....
No power Nest
Just installed the Nest thermostat and I am getting an E298 no power message. What do I need to do?
Is 2.9 volts enough?
Just installed a Nest Thermostat. Needed a Nest Power Connector as there is no C wire. System says my battery is at 2.945 Volts. I believe it requires at least 3.6 volts. What do i do from here?
7 wire 4th generation thermostat with york 2 stage heat pump
I am in need of assistance wiring my recently purchased Nest 4th generation learning thermostat. The wires from my previous thermostat all show were to go except for 1 wire, the W/E wire. The old thermostat is a Pro1 model 755. The heat pump is a yor...
Warranty return
I received my replacement 3rd gen thermostat but never received a return lable or address to send the broken thermostat back. Please help.
Nest thermostat just stopped connecting to network and cannot detect it anymore
The Nest Thermostat stopped connecting to the network after about a year. I have done everything offered as standard steps to correct it, all the way to a full factory reset, and nothing works. It is the only device in my house that cannot find that ...
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