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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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Nest 4th Gen

I have been using this device for months now and all of a sudden now that it is cold outside... I get no power error and have no thermostat... just passed my refund period and now have a 300$ paper weight.... any help would be appreciated.

Dehumidifier wiring

I have a 4th gen Nest that I installed a couple of months ago. At the time, I had a wire marked "D" for dehumidifier that I attached to the * connector and chose dehumidifier for the * option.Sometime this week, I got an error that my wiring had chan...

js8045 by • Community Member
  • 17 Views
  • 0 replies
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Nest Thermostats Discount Error

I have had various problems latley with nest, first of all with the new “update” form the Gen 1 and Gen 2 thermostats and saying I had to buy the new ones. After that I saw I had a discount, the problem is I have 7 in my house and just got the discou...

Rodrigo6 by • Community Member
  • 42 Views
  • 0 replies
  • 0 kudos

Horrible Customer Service from NEST

I have a NEST 2nd Gen thermostat and it stop working on 10/28 with the app. I call customer service and i was told that they would not support their equipment anymore and i asked if there was a discount code since i had to buy a new thermostat ($300 ...

Nest gen 4 set up issues

I had to upgrade to gen 4 thermostats, 4 of them. I have 1/4 hooked up, wired and operable from the thermostat itself. I have added it to the nest home app, but I can not control it unless I use the thermostat itself. Obviously, I need remote control...

Buddy110 by • Community Member
  • 24 Views
  • 0 replies
  • 0 kudos

Nest Gen 2 Thermostat no longer able to go online

I just found out that I can no longer control my thermostat from my phone. This is ridiculous. Had I known they would stop supporting their product I would not have purchased it. This is unfair. I heard they are offering the Gen 4 for 150 dollars. I ...

Codypudge by • Community Member
  • 86 Views
  • 3 replies
  • 4 kudos

Unable to remove home from Neet App

I recently sold a house with a Nest thermostat (maybe gen 3 - not sure). Did factory reset for new owners. After moving tried to remove home from Nest App but it complains and says need to do it from Google Home App. However, it was never set up on G...

Suecam410 by • Community Member
  • 32 Views
  • 1 replies
  • 0 kudos

Entry key from nest

i did all suggested solutions in the below thread but cannot get entry key while my thermostat is connected to internet. Any solution has found for it?https://www.googlenestcommunity.com/t5/Nest-Thermostats/Entry-Key-from-Nest-Thermostat/m-p/363028ht...

Navid1981 by • Community Member
  • 40 Views
  • 0 replies
  • 0 kudos
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