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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3238 Views
  • 0 replies
  • 5 kudos

Nest thermostat E working but app is offline

Hi community. I haven’t found a solution to my issue which seems similar toothers. my thermostat is working fine but my nest app is offline intermittently. It has only been happening the last few days. Nothing has changed to the device, so I’m not su...

Nest thermostats switch to Home mode if internet drops

I have 2 gen3 thermostats, a Protect, and an Outdoor IQ cam in my vacation home which is 4 hrs drive away.The home sometimes goes 2-4 weeks unused, so we like it to drop into 'Eco' mode while we aren't there so we aren't heating an empty house for we...

TahoeJim by Community Member
  • 32 Views
  • 0 replies
  • 0 kudos

Nest E thermostat and google home

I have just had this thermostat installed and it’s need set up by my installer on the nest app . Can I also add it to my google home app ? I’ve tried and when I get to the finding device it doesn’t find anything. I then choose thermostat and when it ...

Flo96 by Community Member
  • 25 Views
  • 1 replies
  • 0 kudos

iPhone no longer connected to Nest thermostat

My iPhone is no longer connected to Nest thermostat and as I’m not very IT literate I’m at a loss as to how to resolve this issue. I have poor mobility therefore using my iPhone to control temperature and hot water is extremely helpful to me. We have...

no more google products

I'm into smart homes, I love the idea but the google nest has taught me a lesson I won't soon forget. I finally had the opportunity to get a new thermostat, did all the research (the furnace is compatible, the wiring etc) and made the purchase (which...

Pamk by Community Member
  • 65 Views
  • 1 replies
  • 0 kudos

Ecobee Thermostat not available

My thermostat doesn't want to work with my Google home system since I upgraded to Pixel 8. "Thermostat isn't available right now, try resetting it."I've restarted, reset, deleted off the Google home app. Reinstalled and no changes. Also tried re conn...

SDgoogl by Community Member
  • 40 Views
  • 0 replies
  • 0 kudos

Thermostat not available

Out of nowhere my thermostat doesn't want to work with my Google home system. "Thermostat isn't available right now, try resetting it."I've restarted, reset, deleted off the nest app AND Google home app. Reinstalled. No joy.Ive only had it for 2 mont...

Jzach97 by Community Member
  • 29 Views
  • 0 replies
  • 0 kudos