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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17284 Views
  • 0 replies
  • 6 kudos

Nest Temperature Sensors “unresponsive to HVAC”

I bought a 3-Pack of Nest Temperature Sensors. They worked for almost 3 months and now randomly, throughout the day, they drop off with the message “unresponsive to HVAC”. This causes my air conditioner to run non-stop. I've tried moving them, uninst...

BaillieS by • Community Member
  • 23 Views
  • 0 replies
  • 1 kudos

Nest Thermostat offline

I just bought a nest thermostat and was told that it could not connect to the app because of the server issue yesterday. Is there a timeline for it being resolved?

hjmckee by • Community Member
  • 32 Views
  • 1 replies
  • 0 kudos

Nest Thermostat schedule

I just bought and installed a new Nest Thermostat. Can the Nest Thermostat’s schedule program an OFF time? How? I only see it allows setting a Start time.

VicL by • Community Member
  • 46 Views
  • 0 replies
  • 0 kudos

Rush Hour Energy

My thermostat keeps switching to rush hour energy in times of extreme heat and bumping it all the way up to 82. I’ve seen some things online about withdrawing on the app, the nest renew portal, and through your energy provider. The only thing I haven...

Dgoulet by • Community Member
  • 103 Views
  • 3 replies
  • 1 kudos

3rd Gen Nest Thermostat has no network connection

My 3rd Gen thermostat has no network connectivity. Wifi totally died on it suddenly. This unit acts as there is no WiFi whereas I have many 2.5GHz WiFi networks available. Following is what I have done, and the issue still is not resolved.1. Reset th...

singhharp by • Community Member
  • 40 Views
  • 1 replies
  • 1 kudos
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