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Nest Thermostats
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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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followUp response for google api smart home not working

Case #1: The "reportStateAndNotification" throws an error when the followUpToken is that of a Google Mest Mini,Case #2: It shows success when the followUpToken is that of a phone. Apparently, in Case #1 the notifications are not received on the Nest ...

Nest Thermostat Low Battery/No Power

Received an error message from Nest Thermostat that it disconnected from home Internet network. Upon trying to reconnect receiving No/Low power from Nest Thermostat. Replaced batteries. Still receiving No/Low power. Checked wiring, everything is the ...