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Nest Thermostats
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Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Nest Thermostat E freestanding won’t turn on

Our Nest system has worked well for 5 years but after unplugging the thermostat for 3 weeks (it’s freestanding with a plug, not wall mounted) it now seems dead. It has been plugged in for 30’mins and dead as a dodo - nothing displayed on the screen a...

KJ17 by Community Member
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  • 0 replies
  • 0 kudos

Where do I connect the W/E wire on the Nest Thermostat?

I am attempting to install the Nest Thermostat E (non learning model), and I do not know which terminal to connect the W/E wire to on the Nest Thermostat. I have read that the W is primary heat, while E is for emergency backup. There is only 1 wire g...

qtipper1 by Community Member
  • 96 Views
  • 1 replies
  • 0 kudos

Home/Away Assist

I have been in many threads about this issue regarding Home/Away Assist...but they are now closed. I have no idea what is going on with Google (Nest or Home Apps), but the Home/Away Assist functionality is littered with bugs. Every so often the funct...

Animal827 by Community Member
  • 115 Views
  • 4 replies
  • 0 kudos

Help With Nest E Thermostat Wiring

I have an electric heat pump and trying to figure out the wiring for Nest E thermostat.My current thermostat has 7 wiresRedBlackWhiteYellow Green OrangeBlue.Nest E thermostat only has 6 connectors. Will this thermostat work?

Where to put the W1 Wire on Nest Thermostat E

GreetingsI own a 3rd Gen learning thermostat and I am having problems with my AC (House is suddenly 3 degrees warm and the outside unit is not running, thermostat says "cooling").I decided to start troubleshooting by replacing the thermostat. I order...

Shadow219 by Community Member
  • 101 Views
  • 1 replies
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Nest Thermostat E Pro Edition stop working on APP

My Nest Thermostat E Pro Edition stop working only on the App as of yesterday. I have tried all the recommended troubleshooting still not working. I have an Android Samsung phone and my internet is working on other home device. Nothing has change as ...

lorio23 by Community Member
  • 77 Views
  • 1 replies
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Nest thermostat E

Can anyone tell me if I can use the nest thermostat E on my system?I have 7 wires and the thermostat E has only 6 connectors  

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Pacorro by Community Member
  • 71 Views
  • 1 replies
  • 0 kudos