Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I recently changed my phone to a newer model but still a Samsung Android. I can still control my Nest heating thermostat remotely with my old phone but not with my new phone. The control function has not migrated to my new phone, despite everything I...
Yes I need to speak with a live agent to assist me in getting my thermostat to connect with my wifi
Program issues on my nest thermostat
I recently started experiencing issues with my nest thermostat. It continues to shut off randomly during the day and the ac unit does not come on. My thermostat has been reading 78-80 when I have it set on 69. I have also experienced low power issues...
Hello, I am needing to speak with a live agent.
Getting continual w5 code. Thermostat suddenly went offline yesterday. Started by saying ‘unable to connect / move closer to router’ - which didn’t work. Have gone through all the options (reboot router / restart etc) Now the thermostat has ‘skull an...
Hello, I got a new router and I can’t connect any of my googles devices. I’ve managed to delete my thermostat and I can’t get it back online.
I have 3rd gen Nest Thermostat and a Google Nest WiFi Pro mesh network. When trying to connect to the Nest app via my WiFi I get the following error, “There was a problem connecting to the Nest Service.” I can however connect if I turn my WifI connec...
There is no way on the Xfinity Gateway router to change the band to 2.4. When connected to 5.0 it loses connectivity to the PHONE Nest app and Google Home app on my iPhone. Somewhere here I was told to change the band or channel on the router so ther...
I have been in touch with Google for issues relating to my Nest device for over two months. The nest and heat link all worked last winter, but when I tried to turn the heating on this autumn the thermostat had disconnected from the heat link. I tried...
